Product Manager, Shipping & Logistics

AlphaGraphics US 219; United States; Híbrido; USD 80.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental insurance

401(k) with company match

Paid time off

Parental leave

Bonus based on performance

Training & development

Free food & snacks

Employee discounts

Flexible schedule

Company parties

Descripción de la vacante

Fortidia, the parent company of AlphaGraphics, PostNet, and World Options, seeks a Product Manager for Shipping & Logistics to own the category across brands, drive pricing strategy, and lead product development and adoption. The role focuses on managing pricing, carrier relations, and a go-to-market roadmap to maximize profitability in a franchise-based network.

Responsibilities include building pricing structures, guiding the Hub4PostNet roadmap, and collaborating with Sales, Marketing, and

Formación

• Bachelor's degree in Marketing, Business, Logistics, or related field.
• Excellent mastery of written and spoken English.
• Minimum of 5 years' experience in product management, product marketing, or business development within shipping, parcel, logistics, or supply chain.
• Working knowledge of carrier economics, including rate cards, zones, dimensional weight, and surcharge structures.
• Experience owning pricing for a product or category, including pricing analysis and margin management.
• Demonstrated experience leading go-to-market initiatives, including positioning, messaging, and channel planning in partnership with a marketing team.
• Proven track record of launching products and driving adoption.
• Advanced proficiency in Microsoft Excel.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent communication and presentation skills with the ability to work effectively with franchise owners, cross-functional teams, and executive leadership.
• Franchise or indirect channel experience preferred.
• Direct carrier negotiation experience preferred.
• Experience in e-commerce fulfillment or returns preferred.
• Collaborative spirit, with appreciation of diverse perspectives.
• Bold, passionate, tenacious and curious mindset.

Responsabilidades

• Set the pricing structure and margin targets for shipping services and update pricing guidance as carrier rates and surcharges change.
• Own the product roadmap, including evaluating new services, retiring existing offerings, and prioritizing future initiatives.
• Track competitive pricing across retail shipping, e-commerce fulfillment, and returns, identifying risks and opportunities.
• Report on category revenue, margin, and adoption with recommendations to improve business performance.
• Manage carrier and third-party vendor relationships, negotiate agreements, and ensure partner commitments are met.
• Monitor industry changes including carrier rate increases, surcharge updates, and pricing structures to maintain competitive offerings.
• Lead the development roadmap for Hub4PostNet, translating business needs into actionable technical requirements for the Technology team.
• Build launch packages for new products and services, including pricing tools, training materials, collateral, and customer resources.
• Develop go-to-market plans for new launches, including positioning, messaging, audience, channels, and timing.
• Write product positioning and messaging and partner with Marketing to ensure consistency across campaigns.
• Partner with Marketing to strengthen the shipping category across customer-facing channels throughout the year.
• Work with Operations and Learning & Development to increase service adoption and attach rates across the franchise network.
• Gather feedback from franchise owners to understand adoption challenges and identify opportunities for improvement.
• Collaborate with Global Product team in Milan to align product strategy and initiatives.
• Partner cross-functionally with Sales, Operations, Marketing, Technology, and Learning & Development to execute initiatives.

Conocimientos

English mastery

Pricing ownership

Go-to-market

Product launches

Analytical thinking

Communication

Franchise experience

Carrier negotiation

E-commerce fulfillment

Problem solving

Educación

Bachelor's degree in Marketing/Business/Logistics

Herramientas

Microsoft Excel

Descripción del empleo

Fortidia, the parent company of AlphaGraphics, PostNet, and World Options, seeks a Product Manager for Shipping & Logistics to own the category across brands, drive pricing strategy, and lead product development and adoption. The role focuses on managing pricing, carrier relations, and a go-to-market roadmap to maximize profitability in a franchise-based network.

Responsibilities include building pricing structures, guiding the Hub4PostNet roadmap, and collaborating with Sales, Marketing, and