Product Manager, Service of Process Platform (Remote)

Abclegalservices; United States; Remote; USD 110,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Abclegalservices is seeking a Product Manager to own segments of its Service of Process product line, including field mobile apps, a customer portal, and enterprise APIs. You’ll drive discovery, define outcomes, and manage roadmaps with CTO reporting.

The role emphasizes upstream product ownership and end-to-end delivery in a fast-moving service environment. The role encompasses external customers and internal operators, with rollout readiness and support readiness built into the workflow.

Qualifications

• Several years of product management experience in B2B SaaS, enterprise software, or platform products.
• Evidence of shifting a team from output-driven to outcome-driven product work, including discovery practices.
• Strong customer curiosity and ability to translate operational and regulatory needs into product requirements.
• Working knowledge of data integration patterns (APIs, file feeds, webhooks) and experience with B2B APIs and enterprise requirements.
• Comfort with data and SQL is a plus.
• Experience owning release quality without a dedicated QA function and some go-to-market experience.
• Bachelor's degree or equivalent practical experience, plus familiarity with a scaled agile framework.

Responsibilities

• Own outcomes end-to-end across one or more Service of Process surfaces, including APIs and the proprietary platform.
• Set and defend priority order and maintain a rolling roadmap aligned to business outcomes.
• Run structured discovery with field staff, operations, and customers and translate findings into a point of view.
• Serve external customers and internal operators whose throughput drives the business.
• Write problem statements, success criteria, edge cases, and jurisdictional constraints; own features and planning in SAFe cadence.
• Lead launch readiness, rollout, enablement, migration, rollback, and post-release verification.

Skills

Product management

B2B SaaS

Roadmapping

Discovery

SAFe

Education

Bachelor's degree or equivalent

Tools

APIs

Developer docs

Enterprise integrations

Job description

Abclegalservices is seeking a Product Manager to own segments of its Service of Process product line, including field mobile apps, a customer portal, and enterprise APIs. You’ll drive discovery, define outcomes, and manage roadmaps with CTO reporting.

The role emphasizes upstream product ownership and end-to-end delivery in a fast-moving service environment. The role encompasses external customers and internal operators, with rollout readiness and support readiness built into the workflow.