Product Manager, Service Brass – Water Infrastructure

Mueller Water Products; Chattanooga (TN); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan with 5% Company match

Employee Stock Purchase Plan (ESPP)

Short-term and long-term disability

Vacation

100% paid parental leave

Tuition reimbursement program

Student debt retirement matching

Well-being program

Employee Assistance Program

Company-provided life insurance

Supplemental insurance at group rates

Job summary

Mueller Water Products, Inc. seeks a Product Manager for the Service Brass line to own the portfolio from ideation through end-of-life and ensure customer needs drive business goals.

You will guide strategy, align stakeholders, and coordinate with production, R&D, and sales to deliver compelling product offerings. This salaried exempt role requires a Bachelor's degree and 5+ years in product management, with experience in manufacturing or water industries, and travel up to 35%.

Qualifications

• Bachelor's degree in a relevant field.
• 5+ years of experience in product management, within a manufacturing market or water industry.
• Experience working with cross-functional teams and managing multiple stakeholders.
• Understanding or experience of quality and manufacturing where hardware is involved.

Responsibilities

• Gather and assimilate information on the market, the customer and the problem customers have that we're trying to solve from all product stakeholders including corporate (strategic business objectives), pre-sales (client needs, tender specifications), marketing (competitors, launch plan, promoting the product), sales (client needs, go-to-market, pricing), development/engineering/QA/testing (technical specification, technical possibilities), supply chain/manufacturing/operations (execution)
• Formulate and maintain product strategies and roadmaps for new and existing products, exploring adjacent market opportunities to drive growth and maintain market share.
• Ensure alignment with stakeholder input and support.
• Review and respond to product suggestions that are submitted.
• Define product functional, cost and quality requirements in Market Requirement Documents (MRD) based on customer needs and business objectives, for both new and existing products, ensuring review and input by stakeholders.
• Manage and present product development through NPD stage gates 1 and 2, ensuring that ServiceNow is up-to-date, and all required documentation is completed; hand off to the appropriate project manager for gates 3 and beyond where one is assigned, otherwise manage product development through all stage gates.
• Collaborate with and advocate for projects with production, R&D, and development/software engineering groups to ensure that adequate engineering resources are allocated for priority product management projects.
• Provide ongoing product clarification and updates on requirements to engineering teams, revising documentation (MRD, etc.) as appropriate.
• Work with product marketing and sales to ensure proper client and sales documentation and training are in place to meet commercialization objectives.
• Define and track key performance indicators (KPIs) to measure product success for both new and existing products, such as financial and customer and market trends.
• Develop pricing strategies and ensure product profitability for both new and existing products, setting product pricing and ensuring this is approved and communicated as required.
• Advocate for the product vision and its progress, both internally and externally.
• Support sales efforts as needed to drive sales product success including but not limited to: driving customer lists, arranging/supporting customer trainings both onsite and in the field, providing product demonstrations, providing onsite troubleshooting.
• Serve as third-line technical support for products when required, assisting the technical support team in becoming self-sufficient.

Skills

Strategic thinking

Analytical skills

Communication skills

Cross-functional leadership

Problem-solving

Travel up to 35%

Education

Bachelor's degree in a relevant field (e.g. Engineering, Business, Marketing)

Tools

Office Suite

Excel

Outlook

Job description

Mueller Water Products, Inc. seeks a Product Manager for the Service Brass line to own the portfolio from ideation through end-of-life and ensure customer needs drive business goals.

You will guide strategy, align stakeholders, and coordinate with production, R&D, and sales to deliver compelling product offerings. This salaried exempt role requires a Bachelor's degree and 5+ years in product management, with experience in manufacturing or water industries, and travel up to 35%.