Senior Product Manager - Service Brass

Mueller Water Products; Chattanooga (TN); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical

Dental

Vision insurance

401k with company match

Employee Stock Purchase Plan (ESPP)

Parental leave (paid)

Tuition reimbursement

Well-being program

Life insurance

Job summary

Mueller Water Products, Inc. in Chattanooga, Tennessee, seeks a Senior Product Manager for the Service Brass portfolio. You will oversee the product lifecycle from ideation to end-of-life to meet customer needs and business goals.

Lead cross-functional teams with R&D, engineering, operations and marketing. Develop roadmaps, pricing, GTM plans and drive profitability; travel up to 35% as required. This exempt role demands strategic thinking, strong communication, and a track record launching

Qualifications

• Bachelor's degree in a relevant field (e.g., Engineering, Business, Marketing).
• 8+ years of experience in product management, with focus on manufactured physical products.
• Experience leading cross-functional teams and managing multiple stakeholders.
• Understanding of quality and manufacturing where hardware is involved.

Responsibilities

• Develop and execute comprehensive product strategies for complex manufactured product lines or strategic initiatives.
• Lead the entire product lifecycle from R&D through mass production to end-of-life.
• Conduct market research, competitive intelligence, and customer segmentation to identify opportunities.
• Define detailed product roadmaps, multi-year release plans, and prioritize initiatives.
• Drive product development with R&D, engineering, operations, and cross-functional teams.
• Define and track KPIs to measure product success and present executive insights.
• Develop go-to-market plans with marketing, sales, and distribution, including pricing strategies.
• Mentor and guide Product Managers and engage with key customers and partners.
• Coordinate needs between external clients and internal teams.
• Assess financial strategies to maximize profitability and sustainable growth.
• Review and respond to product feedback and opportunities.
• Work with plant, R&D, and engineering to allocate resources for priority projects.
• Ensure proper client and sales documentation and training for commercialization.
• Develop pricing strategies and ensure alignment and communication.
• Advocate for the product vision and progress.
• Willingness to travel up to 35%.

Skills

Strategic thinking

Analytical skills

Product management

Segmentation

Jobs-to-be-Done

Voice of Customer

Portfolio strategy

Product roadmap

Cross-functional leadership

Communication

Leadership

Project management

Excel

Education

Bachelor's degree

Job description

Who We Are: Thank you for your interest in Mueller Water Products, Inc. For more than 165 years, Mueller Water Products, Inc. has been building the future of water infrastructure. From lifesaving fire protection to data intelligence, we are committed to developing products and solutions that help cities and utilities deliver clean, safe drinking water to hundreds of millions of people across North America. Our purpose is to connect communities to water, life’s most essential resource, with exceptional, people solutions and products. Behind that purpose is a dedicated team, united by our shared values of respect, integrity, trust, inclusion and safety. With a vision to be the leader in water infrastructure solutions—solving challenges, enriching lives and safeguarding the future,we are making a positive impact that will last for generations. By joining Mueller, you become part of a dynamic team dedicated to excellence and innovation, working collaboratively to achieve meaningful results. We champion our people because when they succeed, our communities thrive. We invite you to learn more about career opportunities with us and consider submitting your application.

Senior Product Manager - Service Brass

Mueller Water Products is the nation's leading manufacturer of flow control devices for the water and gas distribution industries and has an immediate opening for a Senior Product Manager in support of our Service Brass product line. For over 160 years MWP’s manufacturing commitment has ensured one of the world’s most precious resources, clean drinking water, reaches millions of people daily. Come be a part of something that sustains and enriches the lives of every human being. As a Senior Product Manager, you will hold overall responsibility for the portfolio of Mueller Service Brass products and overseeing the entire product lifecycle from ideation, through development, introduction, growth, maturity, decline and end-of-life to meet customer needs and business goals. This exempt-level position can be based in Chattanooga, Tennessee.

Primary Responsibilities

• Develop and execute comprehensive product strategies for complex manufactured product lines or strategic initiatives, aligning with overall corporate goals and long-term investment cycles in manufacturing assets.
• Lead the entire product lifecycle for products, from R&D and ideation through mass production, distribution, and end-of-life, with a focus on maximizing business value, profitability, and market share.
• Conduct advanced market research, competitive intelligence, and customer segmentation to identify significant market opportunities, potential disruptions, and areas for innovation in the manufacturing sector.
• Define detailed product roadmaps, multi-year release plans, and prioritize initiatives to achieve strategic objectives for tangible goods, balancing innovation with production scalability.
• Drive product development efforts by collaborating closely with R&D, engineering, operations, and other cross-functional teams, ensuring timely delivery within budget and to stringent quality standards.
• Define and track key performance indicators (KPIs) to measure product success (e.g., margin, market share, customer satisfaction, quality metrics, supply chain efficiency), identify areas for optimization, and present executive-level insights.
• Develop and execute comprehensive go-to-market plans in partnership with marketing, sales, and distribution teams, including sophisticated pricing strategies, channel readiness, and global market penetration.
• Lead, mentor, and guide Product Managers Act as a subject matter expert and advocate for their product area internally and externally, engaging with key customers, major accounts, and industry partners.
• Oversee the entire product development process, provide direct guidance to Product Managers, and assist in high-level management tasks within the product organization.
• Conduct extensive product and market research, including analyzing user experience and market trends.
• Gather data on potential market and customer reactions to products, which informs strategic decisions.
• Coordinate product needs seamlessly between external clients and various internal teams.
• Assess financial strategies to extract maximum value from current products before initiating the design process for new ones, ensuring profitability and sustainable growth.
• Review and respond to product suggestions that are submitted.
• Collaborate with and advocate for projects with plant, R&D, and engineering groups to ensure that adequate resources are allocated for priority business projects.
• Work with product marketing and sales to ensure proper client and sales documentation and training are in place to meet commercialization objectives.
• Develop pricing strategies and ensure product profitability for both new and existing products, setting product pricing and ensuring this is approved and communicated as required.
• Advocate for the product vision and its progress, both internally and externally.
• Must be willing to travel up to 35% of the year depending on supported location(s).

Required Skills

• Strong strategic thinking and analytical skills with an ability to assimilate and synthesize large amounts of information
• Strong application of product management skills: e.g. segmentation, Jobs-to-be-Done, Voice of Customer evangelism, Portfolio Strategy, Product Roadmap, etc.
• People Leadership and Development, workload balancing, team orchestration.
• Excellent communication and interpersonal skills
• Ability to lead cross-functional teams and collaborate effectively
• Strong problem-solving skills and attention to detail
• Proven track record of launching successful hardware and software products
• Strong project management skills
• Intermediate computer skills including the use of Office Suite and especially Excel and Outlook
• Comfortable developing skills in coaching, developing, and holding others accountable

Preferred Education/Experience

• Bachelor's degree in a relevant field (e.g. Engineering, Business, Marketing, etc.)
• 8+ years of experience in product management, with a focus on manufactured physical products
• Experience working with cross-functional teams and managing multiple stakeholders
• Understanding or experience of quality and manufacturing where hardware is involved

Physical Requirements

• Ability to remain in stationary position or standing position for prolonged periods and alternate between
• Ability to repeat gross or fine manipulation that may include the use of wrists, hands, and/or fingers
• Ability to wear Personal Protective Equipment (PPE) in, including, but not limited to, safety glasses, steel-toed or metatarsal-guarded shoes, and/or ear plugs, while working in an industrial and/or manufacturing environment.
• Ability to constantly communicate with others to exchange information in person, via phone, or via use of computer.
• Ability to occasionally lift, carry, push, pull, or move objects up to 25 pounds in weight in all directions
• Ability to occasionally reach overhead or at or below shoulder level
• Ability to occasionally stoop, crouch, or kneel

Other Compensation & Benefits

• medical
• dental
• vision insurance
• 401k plan with 5% Company match
• Employee Stock Purchase Plan (ESPP)
• short-term
• long-term disability benefitsvacation
• 100% paid parental leave
• tuition reimbursement program
• student debt retirement matching
• well-being program
• Employee Assistance Program (EAP)
• company-provided life insurance
• supplemental insurance at group rates
• and more

Equal Employment Opportunity

Mueller Water Products, Inc., as well as its subsidiaries, are equal employment employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and/or expression), age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. In keeping with its obligations under applicable federal, state, and local law, Mueller will make reasonable accommodations for qualified individuals with disabilities. To request a reasonable accommodation at any time during the application or interview process, please contact a member of the Human Resources Department.

Notice of E-Verify Participation

This employer participates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely.

Upon enrollment, employers participating in E-Verify are required to clearly display the Notice of E-Verify Participation and Right to Work posters in English and Spanish, both which may be accessed at the links provided below. IER Right to Work Poster (English/Spanish) E-Verify Participation Poster (English/Spanish)

Accommodation

Accommodation: If you require accommodations during any stage of the application or interview process, please let us know. We are happy to work with you to meet your needs.

Mueller Water Products is Where Intelligence Meets Infrastructure Mueller Water Products, Inc. (www.muellerwaterproducts.com) is a leading manufacturer and marketer of products and services used in the transmission, distribution and measurement of water in North America. Our broad product and service portfolio includes engineered valves, fire hydrants, pipe connection and repair products, metering products, leak detection, and pipe condition assessment. We help municipalities increase operational efficiencies, improve customer service and prioritize capital spending, demonstrating why Mueller Water Products is Where Intelligence Meets Infrastructure.