Product Manager, Roll Covers and Maintenance

Valmet; North Carolina; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) match

Company-funded pension plan

Job summary

Valmet is seeking a Product Manager for Roll Covers and Maintenance in the North America Services team. You will act as the technical expert, supporting the sales team and customers to develop, sell, and implement innovative product and service solutions for the pulp & paper industry.

Travel 30-50% within North America is expected. The role requires a Bachelor's in Engineering with knowledge of Paper & Board processes or a related degree and 5+ years in the paper industry, plus strong English

Qualifications

• Bachelor's Degree in Engineering with knowledge in Paper & Board processes, or a related degree with a minimum of 5 years related experience in the paper industry.
• Intermediate to advanced computer literacy with Microsoft Office, general ERP systems and CRM tools are required.

Responsibilities

• Provide technical advice to the sales team and customers to develop, sell, and implement product or service solutions.
• Collaborate across sales, engineering, and operations to grow the business.
• Respond to inquiries about technical aspects of products and services; support troubleshooting and product development.
• Contribute to strategic planning and ensure high levels of customer satisfaction.
• Follow system specifications and representations to configure solutions meeting customer needs.

Skills

Technical expertise

Presentation skills

Communication skills

Travel readiness

Education

Bachelor's degree in Engineering

Tools

Microsoft Office

ERP systems

CRM tools

Job description

Join us as a Product Manager for Roll Covers and Maintenance in the Pulp & Paper Industry and drive innovation, growth, and impact.

Deciding on your next career move is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer! Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise as a Product Manager, Roll Covers and Maintenance in our North America Services team.

Responsibilities

We’re seeking a proactive, business‑minded Product Manager to serve as the technical expert within our Roll Cover and Maintenance Technology team in the Valmet Packaging Services organization. In this high‑impact role, you will provide technical advice to the sales team and customers to develop, sell, and successfully implement product or service solutions that will meet the customer’s needs. You’ll support customers, collaborate across sales, engineering, and operations, and help grow a critical part of our business. You’ll respond to enquiries from the organization’s sales force or customers about the technical aspects of the organization’s products and services., support troubleshooting, support product development, contribute to strategic planning, and help ensure exceptional customer satisfaction. You will follow systems specifications and formalized representations of solutions (for example, flow charts, models) to configure systems that meet customer needs. This position is hands‑on, fast‑paced, and ideal for someone who thrives on autonomy and innovation. Travel is required 30–50%.

Expectations

This opportunity could be right for you if you have a Bachelors Degree in Engineering with knowledge in Paper & Board processes, or a related degree with aminimum of 5 years related experience in the paper industry.

Intermediate to advanced computer literacy with Microsoft Office, general enterprise resource planning systems and customer relationship management tools are required.

Requires an excellent command of the English language, both written and spoken as the incumbent will be supporting customers based in the US and Canada. Available to travel frequently within North America. Effective communication and presentation skills are an important part of this position.

We Offer

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast‑paced and dynamic setting.

• Includes a generous wage and benefits package that includes a company-funded registered pension plan and a 401k match-up.

Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen. Must be authorized to work in the US including eligibility to travel throughout North America and Europe.

Additional Information

Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.

Where everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper, and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.

Please note that Valmet will never ask for personal financial information during the interview process.