Product Manager — Restaurant Operations & Growth

SpotOn; Chicago (IL); On-site; USD 180,000 - 215,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

RSUs

Paid vacation

Company holidays

Sick time

Volunteer time off

Employee Resource Groups

Cell phone stipend

Internet stipend

Tuition reimbursement

Job summary

SpotOn is seeking an experienced Product Manager who loves bars and restaurants to shape the future of restaurant software. You will partner with RnD leadership and cross-functional teams to define strategy, roadmaps, and the features that help operators run better shifts and boost profitability.

The role emphasizes data-driven decisions, customer empathy, and the ability to navigate ambiguity. Prior restaurant or hospitality software experience is a strong plus, and building evangelism for the

Qualifications

• 4+ years of product management experience in restaurant or hospitality software.
• Strong understanding of the product development lifecycle.
• A metrics-driven work style that leverages data to make informed decisions.
• Ability to manage multiple projects in an iterative process.
• Strong communication and presentation skills.
• Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products.
• Past restaurant experience, especially working in a restaurant or bar, is a serious plus

Responsibilities

• Define product strategy for SpotOn restaurant software suite.
• Manage the product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.
• Be innovative in your approach to product vision and design.
• Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
• Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.
• Continuously test and leverage insights to inform decisions.
• Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.
• Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.

Skills

Product management

Restaurant software

Data-driven decisions

Communication

Project management

Presentation skills

Customer empathy

Job description

SpotOn is seeking an experienced Product Manager who loves bars and restaurants to shape the future of restaurant software. You will partner with RnD leadership and cross-functional teams to define strategy, roadmaps, and the features that help operators run better shifts and boost profitability.

The role emphasizes data-driven decisions, customer empathy, and the ability to navigate ambiguity. Prior restaurant or hospitality software experience is a strong plus, and building evangelism for the