Product Manager – Payment Experiences

SpotOn; Austin (TX); On-site; USD 150,000 - 185,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k with company match

Paid vacation and sick time

Tuition reimbursement up to $2,000 per year

Job summary

A leading tech solutions provider is seeking a Product Manager for Payment Experiences. In this role, you will define the vision for payment flows, collaborate with engineers and designers to enhance user experience, and utilize data to improve operational efficiency. The ideal candidate has over 5 years of relevant experience in payments or consumer technology, technical fluency, and strong analytical skills. This position offers a competitive salary and comprehensive benefits, contributing to a culture of innovation and support.

Qualifications

• 5+ years of PM experience, ideally in payments, hospitality tech, or consumer tech.
• Comfortable with SQL, A/B testing, and defining measurable outcomes.
• Clear communication bridging technical and non-technical partners.

Responsibilities

• Define the vision for payflows across products.
• Collaborate with engineers and designers for seamless experiences.
• Use data to improve pay flow time and reliability.

Skills

PM experience in payments or hospitality tech

Technical fluency

Strong analytical skills with SQL

Structured problem-solving

Empathy for restaurant staff

Job description

Join to apply for the Product Manager – Payment Experiences role at SpotOn

About SpotOn

• Named the #1 Restaurant POS by G2 (Fall 2025)
• Top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
• Awarded Great Places to Work and Built In’s Best Workplaces for multiple years

About the Job

We’re not just building restaurant tech—we’re building better moments at the table. From quick taps to split checks, every part of our payment experience should just make sense. That’s where you come in.

SpotOn helps independent restaurants and small businesses compete and win with flexible, human-centered technology.

About the Role

As the product manager overseeing our payment experiences, you’ll lead the charge to make every SpotOn payment experience seamless, intuitive, and lightning fast. Whether a server is splitting a check, starting a tab, or fixing a payment error mid-rush, your work will make it easy and obvious.

You’ll collaborate across disciplines to make payments feel effortless for staff and guests alike. You’ll bring structure to complexity, empathy to design, and data to every decision.

What You’ll Do

• Define the vision for fast, reliable, and flexible payflows across our products.
  • Partner with engineers and designers to simplify payment experiences end-to-end.
  • Enable restaurants to correct mistakes instantly and confidently.
  • Balance speed and reliability with technical reality—understanding how EMV, latency, and data flow shape the experience.
  • Use data and experimentation to continuously improve pay flow time, reliability, and satisfaction.
  • Communicate clearly across teams, translating complex systems into shared understanding.

Why It Matters

Every restaurant payment is a story of service, trust, and closure. You’ll make sure that moment is fast, clear, and reliable every single time.

What You Bring

• 5+ years of PM experience, ideally in payments, hospitality tech, or consumer tech.
• Technical fluency—you can dive into system flows, APIs, and device behavior without losing sight of the guest experience.
• Strong analytical chops: comfortable with SQL, A/B testing, and defining measurable outcomes.
• A structured approach to solving problems—you bring frameworks to ambiguity.
• Clear communication that bridges technical and non-technical partners.
• Empathy for restaurant staff and the fast-paced world they live in.

Compensation

• Our base pay range starts at $150,000 -$185,000 for this role
• Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
• Offers will be reflective of the candidate’s location and experience.

Benefits

• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.