Technical Hardware Product Manager

SpotOn; Austin (TX); On-site; USD 170,000 - 200,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k with company match

Paid vacation and sick time

Tuition reimbursement

Job summary

A tech company providing restaurant solutions is seeking a Technical Product Manager to lead the product strategy for hardware. This role involves managing the product roadmap, working with cross-functional teams, and ensuring innovative solutions for the restaurant industry. Candidates should have over four years of product management experience, ideally with hardware, strong attention to detail, and the ability to influence decisions at all levels. The position is located in Austin, Texas with a competitive salary ranging from $170,000 to $200,000.

Qualifications

• 4+ years of relevant product management experience with restaurant hardware or consumer hardware.
• Strong understanding of the hardware lifecycle from prototype to general availability.
• Ability to facilitate technical hardware discussions and customer outcome discussions.

Responsibilities

• Lead the product strategy for SpotOn, focusing on new and improving current hardware.
• Manage the hardware product roadmap, making strategic adjustments based on client needs and business priority.
• Work with cross-functional teams to prioritize requests for new functionality.

Skills

Product management experience

Understanding hardware lifecycle

Technical discussions facilitation

Attention to detail

Influencing C-level decisions

Metrics-driven decision making

Project management

Customer empathy

Job description

About SpotOn

We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

• Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
• Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

Technical Hardware Product Manager

We’re looking for an experienced Technical Product Manager who is passionate about Restaurants, building innovative hardware products, and impacting the 15 Million people who live and work in the restaurant space. This Technical Product Manager will work closely with our Customer Success team, Engineering, Design, Marketing, and Sales teams to deliver a world class suite of hardware at the heart of every restaurant.

You will

• Lead the product strategy for SpotOn both new hardware and improving current hardware in the field
• Manage the hardware product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.
• Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
• Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.
• Partner with engineering to test new devices and leverage telemetry and data to inform decisions.
• Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.
• Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.

Qualifications

• 4+ years of relevant product management experience with restaurant hardware or consumer hardware
• Strong understanding of the hardware lifecycle from prototype to general availability.
• Ability to facilitate technical hardware discussions, customer outcome discussions, and how the two come together.
• Exceptional attention to detail and ability to coordinate with stakeholders including individual contributors and external partners. Can competently navigate chaos, lead without authority, and drive best-informed decisions in the absence of perfect information.
• Ability to influence C-level and help drive well informed decisions.
• A metrics-driven work style that leverages data to make informed decisions.
• An ability to manage multiple projects in an iterative process.
• Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products.
• Past restaurant experience, especially working in a restaurant, is a serious plus

Compensation

• Our base pay range starts at $170,000 -$200,000 for this role
• Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
• Offers will be reflective of the candidate’s location and experience.

Benefits

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

The base salary range listed will vary depending on location and experience.

Base salary range: $170,000 USD - $200,000 USD

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.