Product Manager (Dashboard)

SpotOn; Austin (TX); Hybrid; USD 175,000 - 200,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k with company match

RSUs

Paid vacation and holidays

Tuition reimbursement

Job summary

SpotOn is seeking an experienced Product Manager for the Dashboard role. This position involves defining the product strategy for their restaurant software suite and overseeing its product roadmap. The ideal candidate has extensive product management experience, especially in the restaurant industry, and is comfortable working in a hybrid arrangement.

The role offers competitive compensation starting from $175,000 to $200,000 annually, along with benefits like medical insurance and a 401k plan.

Qualifications

• 4+ years of relevant product management experience, preferably in restaurant software.
• Proven ability to deliver high-quality products that scale.
• Hands-on restaurant or hospitality experience is a significant plus.

Responsibilities

• Define product strategy for SpotOn restaurant software suite.
• Own and manage the product roadmap based on customer needs and market dynamics.
• Analyze market trends and customer feedback to identify growth opportunities.
• Collaborate with cross-functional teams to deliver impactful solutions.

Skills

Product management experience

Data-driven decision making

Technical fluency

Communication skills

Customer empathy

Job description

Dashboard Product Manager

We’re looking for an experienced Product Manager who’s passionate about the restaurant industry and motivated to build innovative, high-impact products for the 15 million people who live and work in it. This role owns the Merchant Dashboard—the central control center where restaurant operators manage their business within SpotOn. You will define how merchants navigate, configure, monitor, and grow their business across the software suite. The Dashboard is the primary entry point into the ecosystem, surfacing settings, reports, alerts, insights, and growth opportunities. This PM will shape the information architecture, interaction patterns, personalization, and monetization surfaces that power daily operator workflows.

You’ll collaborate closely with Engineering, Design, Marketing, Data Science, and GTM teams to turn that vision into reality.

You will:

• Be an integral part of defining the product strategy for SpotOn restaurant software suite.
• Own and manage the product roadmap—making thoughtful, data-informed trade-offs based on customer needs, market dynamics, and business priorities.
• Bring an innovative mindset to product design and vision, challenging assumptions and looking for bold ways to solve customer problems.
• Partner closely with cross-functional teams—including Engineering, Design, Marketing, Data Science, Ops and GTM—to gather input, align priorities, and deliver impactful solutions.
• Analyze market trends, customer feedback, competitive offerings, and emerging technologies to identify opportunities that drive differentiation and sustained growth.
• Lead a continuous cycle of experimentation, learning, and iteration, using insights and data to guide product decisions.
• Cultivate strong relationships with internal stakeholders and external partners, acting as the product’s advocate and voice of the customer.
• Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.

Qualifications:

• 4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software.
• Deep understanding of the product development lifecycle, with a proven ability to deliver intuitive, high quality products that scale across multiple platforms.
• Technically fluent—you can engage effectively with engineers, understand APIs and systems architecture at a high level, and are comfortable discussing trade-offs in implementation.
• A metrics-driven work style that leverages data to make informed decisions.
• Exceptional communication skills, with the ability to clearly articulate product vision, rationale, and trade-offs to cross-functional teams and stakeholders.
• Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products.
• Ability to make decisions with imperfect information, know how to lead without authority, and be comfortable managing chaos, ambiguity, and complexity.
• Hands‑on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe) is a significant plus.

Work Arrangement:

Hybrid-3 days a week in office.

Compensation:

• Our base pay range starts at $175,000 - $200,000 for this role.
• Salary is one component of a competitive compensation package, which includes a company stock plan.
• Offers will be reflective of the candidate’s location and experience.

Benefits:

• Medical, Dental and Vision Insurance.
• 401k with company match.
• RSUs.
• Paid vacation, 10 company holidays, sick time, and volunteer time off.
• Employee Resource Groups to build community and inclusion at work.
• Monthly cell phone and internet stipend.
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development.

Legal Notices:

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at [e-mail].

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E Verify company.