Product Manager – Order Data

Delta Air Lines, Inc.; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Profit sharing

401(k) matching

Vacation time

Paid parental leave

Health benefits

Flight privileges

Career development

Delta perks discounts

Job summary

Delta Air Lines, Inc. is seeking a Product Manager - Order Data to collaborate on designing, delivering, and maintaining data products that improve the selling and servicing of Delta's products.

You will work with stakeholders and IT partners to translate requirements into reliable data solutions and guide product roadmaps with data-driven insights. The role emphasizes passion for data, problem solving, and curiosity about current processes, with opportunities to impact Delta’s enterprise data

Qualifications

• 5+ years in Data Engineering, Data Management, Data Analysis, Statistics or Product Manager role.
• Ability to understand large, unstructured data sets.
• Understanding of data modeling and modern software architecture styles.
• Intellectual curiosity and strong analytical/communication skills; able to communicate at all levels.
• Experience in understanding and improving complex processes.
• Capable of managing multiple projects with limited supervision in a fast-paced environment.

Responsibilities

• Partner with stakeholders to determine requirements for order data.
• Translate business requirements into usable, reliable data solutions with IT partners.
• Analyze and use data to guide development roadmaps.
• Drive implementation of data solutions.
• Collaborate with teams to deliver end-to-end solutions.

Skills

Data Analysis

Data Modeling

Product Management

Stakeholder Communication

Project Management

Statistics

Education

BA/BS in Economics

Advanced degree in Statistics

Job description

How you'll help us Keep Climbing (overview & key responsibilities)

Delta is ona journey to become a world-class retailer, changing the way Delta can sell andservice flight and ancillary products and improve the overallcustomer experience. To achieve this goal, Delta’s Retail Strategy is toconsistently offer, sell, and service high quality personalized products in thecustomer’s channel of choice.

Delta’scurrent system of record for purchases limits how we deliver and serviceenhanced product offerings. To solve this problem, Delta is creatinga new system of record that requires a robust and flexible order data model.The order management data model will serve as the source of truth for allproducts sold and attributes of products needed to fulfill and service for thecustomer. To guide this effort, the Enterprise Solutions (ES) team is seeking a Product Manager - Order Data. The ProductManager will collaborate on designing, delivering, and maintaining proprietary dataproducts that result in the improved ability to sell and service products forDelta Air Lines. The role partners across Delta and vendors to identifyopportunities, define requirements, provide insights, prototype products, anddeliver end-to-end solutions.

We arelooking for candidates who have a passion for data, are motivated by solvingproblems, exhibit curiosity to understand current processes, and can thinkcreatively to identify solutions.

Responsibilities:

• Partner with stakeholders across the enterprise to determinerequirements for order data.
• Work with business and IT partners to translate businessrequirements into usable and reliable data solutions.
• Analyze and use data to guide development roadmaps.
• Drive implementation of data solutions.
• Collaborate with other teams to deliver end-to-end solutions.
• Communicate progress to leaders and stakeholders.
• Maintaina pulse on industry efforts, disruptive technologies, and champion solutions tofurther Delta's position as industry leader

What you need to succeed (minimum qualifications)

• At least 5+ years of workexperience in a Data Engineering, Data Management, Data Analysis, Statistics orProduct Manager Role.
• BA/BS or advanced degree in aprocess or project management discipline such Economics, Statistics, DataAnalytics, Engineering
• Ability to understand large,unstructured data sets.
• Understanding of data modelingand modern software architecture styles.
• Demonstrates intellectualcuriosity as well as sound analytical and communication skills; ability tocommunicate at all levels
• Shown success in understandingand improving complex processes.
• Capable of managing multipleprojects with limited supervision in a fast-paced environment
• Focused on results and canprioritize competing interests with seemingly disparate goals.
• Uses data to quantifyproblems, identify trade-offs and develop solutions.
• Communicates in a timely,accurate and effective manner.
• Must be performing satisfactorily in present position
• Embraces diverse people,thinking, and styles.
• Consistently prioritizessafety and security of self, others, and personal data.
• Is at least 18 years of ageand has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• Experience in building orleading data design in a Retail capacity
• Relevant working experience inRetail Order Management, Booking, Ticketing, Business Intelligence and DataAnalytics.
• PNR, Order, Booking and/orTicketing knowledge
• Experience in at least onecommercial or operations function such as Reservations, Airport CustomerService, eCommerce, Revenue Management or Sales
• Knowledge of revenuemanagement theory or airline systems/data

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication toliving our values - Care, Integrity, Resilience and Servant Leadership - everyday, in everything we do. At Delta, our people are our success. At the heart ofwhat we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning greatcompensation and benefits to help you keep climbing along the way:

• Competitive salary,industry-leading profit sharing program, and performanceincentives
• 401(k) with generous companycontributions up to 9%
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacationyear (April 1 - March 31)
• In addition to vacation, newhires are eligible for up to 56 hours of paid personal time within a12-month period
• 10 paid holidays per calendaryear
• Birthing parents are eligiblefor 12-weeks of paid maternity/parental leave
• Non-birthing parents areeligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and lifeinsurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactationsupport, subsidized back-up care, and programs that help with loved onesin all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you andanyone in your household, free financial coaching, and extensive resourcessupporting mental health
• Domestic and International space-available flight privileges for employees and eligible familymembers
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus onsustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as carand hotel rentals and auto, home, and pet insurance, legal services, andchildcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmitive Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation.