Product Manager: Multi-Family & CRE Security Tech

EyeQ Monitoring; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

EyeQ Monitoring is seeking a Product Manager to own the Multi-Family & Commercial Real Estate vertical, shaping strategy, roadmap, and execution for IoT and camera-based solutions.

You will partner with engineering, IoT, sales, and customer success to deliver features across Virtual Guard, License Plate Management, Forensics, and Case Management, while representing customer voice throughout the lifecycle.

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, or related field, or equivalent professional experience
• 3–5 years of product management experience
• Experience owning a product area or vertical from strategy through launch
• Strong experience writing PRDs, product specifications, and roadmap documentation
• Ability to translate customer feedback into actionable product priorities
• Experience partnering closely with Engineering teams throughout the product lifecycle
• Strong written and verbal communication skills

Responsibilities

• Own the product roadmap for the Multi-Family & Commercial Real Estate vertical
• Define and prioritize product investments based on customer needs and business goals
• Drive product strategy across Virtual Guard, License Plate Management, Forensics, Case Management, and future vertical-specific capabilities
• Balance customer needs, technical feasibility, and business impact when making roadmap decisions
• Build strong relationships with Multi-Family, CRE, retail, and shopping center customers
• Conduct customer interviews and field visits to understand operational workflows and pain points
• Gather customer feedback and translate insights into prioritized product initiatives
• Represent the voice of the customer throughout the product development lifecycle
• Partner closely with Engineering and IoT teams to deliver high-quality product enhancements
• Write clear PRDs, user stories, and acceptance criteria
• Participate in sprint planning, prioritization, and feature validation
• Ensure successful delivery of roadmap commitments
• Collaborate with Product Marketing on product positioning, messaging, launches, and demos
• Partner with Sales and Customer Success on pricing, packaging, rollout strategies, and customer adoption
• Communicate roadmap priorities and product updates across the organization
• Represent EyeQ at customer meetings, advisory boards, and industry events
• Define and measure product success through adoption, retention, expansion, customer satisfaction, and competitive performance
• Conduct competitive analysis to identify market opportunities and product differentiation
• Continuously refine strategy based on customer feedback, market trends, and business performance

Skills

Product management

Stakeholder management

PRDs and specifications

Roadmapping

Customer discovery

Agile

Education

Bachelor's degree or equivalent

Tools

PRDs

Roadmaps

Job description

EyeQ Monitoring is seeking a Product Manager to own the Multi-Family & Commercial Real Estate vertical, shaping strategy, roadmap, and execution for IoT and camera-based solutions.

You will partner with engineering, IoT, sales, and customer success to deliver features across Virtual Guard, License Plate Management, Forensics, and Case Management, while representing customer voice throughout the lifecycle.