Product Manager (Mobile & Multi-Location POS)

IDT; Town of Newark (WI); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Tuition Reimbursement

Professional Growth

Paid Vacation & Sick Time

In-Office Gym

Recreational Leagues

Flexible Working Arrangements

Health, Dental, Vision & 401k

Job summary

NRS is seeking a product manager to lead the mobile merchant experience and growth across multi-location POS capabilities. You’ll partner with the head of product to shape strategy, prioritize roadmaps, and deliver scalable features that simplify merchant workflows.

You will spend significant time with merchants, define user stories and acceptance criteria, and collaborate with engineering and design to ship high-quality features. This role requires strong ownership in a fast-moving environment.

Qualifications

• 5+ years of Product Management experience building and scaling SaaS products.
• Experience in the POS space and SMB/consumer-oriented usability.
• Strong communication and stakeholder management skills; cross-functional leadership.
• Hybrid work: three days per week in an NRS office.
• Own full product lifecycle from discovery to launch and iteration.

Responsibilities

• Own the full product lifecycle from discovery to launch and iteration.
• Spend significant time with merchants to understand workflows and pain points.
• Define strategy, requirements, user stories, acceptance criteria, and feature specs.
• Collaborate with engineering and design to deliver scalable features with quality.
• Drive roadmap prioritization using customer insights, market trends, analytics and business goals.
• Collaborate with sales, marketing, onboarding, and support to ensure product-market fit and adoption.
• Analyze competitive offerings and industry trends to identify differentiation opportunities.
• Define and monitor key product metrics to improve outcomes and performance.

Skills

Product management

Mobile features

Stakeholder management

Product discovery

Prioritization

Job description

• We are looking for a driven Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences
• You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants
• This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter
• Own the full product lifecycle—from customer discovery and strategy through launch, adoption, and continuous iteration
• Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs
• Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences
• Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision
• Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives
• Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption
• Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation
• Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes
• Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization

Benefits

• Tuition Reimbursement Program
• Professional Growth & Autonomy
• Generous Paid Vacation & Sick Time
• Coffee, Breakfast, & Games In-Office
• In-Office Gym & Recreational Leagues
• Flexible Working Arrangements & Convenient Work Locations
• Health, Dental, Vision & 401k

2+ years of experience leading mobile features and experiencesComfortable operating in a fast-paced, iterative environment with high ownership and accountabilityAbility to work hybrid from an NRS office three days per weekStrong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignmentProven ability to simplify complex workflows into elegant, intuitive user experiencesExceptional product discovery, prioritization, and problem-solving skillsStrong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity5+ years of Product Management experience building and scaling SaaS productsFamiliarity with ordering, payments, inventory management, or loyaltyExperience in the POS space