Product Manager- Membership Technology

bjswholesaleclub; Marlborough (MA); Hybrid; USD 129,000 - 164,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ's Memberships

Generous Paid Time Off

Health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club in Marlborough, MA is seeking an IT Product Manager to lead the product vision and roadmap for technically complex retail capabilities, including backend logic and customer service platform integrations. You will collaborate with business and engineering teams, leverage data insights for decision making, and guide delivery to meet roadmap priorities while balancing stakeholder needs.

This hybrid role offers in-office days Tue–Thu at Club Support Center in Marlborough and

Qualifications

• Proven product management experience in complex retail environments.
• BA/BS in Engineering, Business, Marketing, or related field.
• 5+ years in product management, retail, or related fields.
• Strong data analysis and decision-making skills.
• Experience taking products from concept to launch.
• Experience managing and prioritizing budgets and resources.
• Adept at collaborating with engineering, platform teams, business stakeholders
• Strong understanding of processes, systems, and data.
• Excellent communication and collaboration abilities
• Ability to manage ambiguity and drive organizational change

Responsibilities

• Set the product vision and strategy in collaboration with the business.
• Define and manage the product roadmap for technically complex capabilities, including backend logic and integrations.
• Guide the delivery team to execute against the product roadmap and backlog, and prioritize work where needed.
• Drive stakeholder engagement and cross-functional collaboration and communication.
• Foster relationships across the company and manage conflicting priorities as needed.
• Optimize product performance, engagement, adoption and integration.
• Analyze current processes and technologies associated with the product to identify and act on continuous improvement opportunities

Skills

Product management

Data analysis

Stakeholder collaboration

Budget management

Education

BA/BS in Engineering, Business, Marketing

Job description

A World-Class Team

BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We're a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You'll Love Working at BJ's

At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.

Here's just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Daily Pay: Access your earned pay before payday, giving you more flexibility when you need it. (fee may apply.)
• Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*

IT Product Manager

Role Overview:
Set the product vision and strategy in collaboration with the business, and set measures of success
Conduct market and/or customer research to understanding leading practices, what good looks like, and what the market/ customers value
Use data insights to identify opportunities and drive decision makingDefine and manage the product roadmap for technically complex capabilities, including backend logic, third-party integrations, customer service platform functionality, and related product backlog priorities.
Guide the delivery team to execute against the product roadmap and backlog, and prioritize work where needed
Drive stakeholder engagement and cross-functional collaboration and communication
Foster relationships across the company and manage conflicting priorities as needed
Optimize product performance, engagement, adoption and integration
Analyze current processes and technologies associated with the product to identify and act on continuous improvement opportunities

Requirements

• Proven product management experience in complex retail environments
• BA/BS in Engineering, Business, Marketing, or related field
• 5+ years in product management, retail, or related fields
• Strong data analysis and decision-making skills
• Experience taking products from concept to launch
• Experience managing and prioritizing budgets and resources
• Adept at collaborating with engineering, platform teams, business stakeholders
• Strong understanding of processes, systems, and data.
• Excellent communication and collaboration abilities
• Ability to manage ambiguity and drive organizational change

Skills

• Ability to balance strategic thinking with technology delivery
• Comfort with business strategy, prioritization, go-to-market, pricing, impact measurement
• Ability to establish, lead and develop high performing teams, communicate with diverse groups, and influence change without direct authority
• Ability to communicate clearly and problem solve with a wide range of stakeholders
• Ability to go deep on technology delivery, architectural questions, roadmaps, and managing the development life cycle
• Ability to design customer-centric experiences and deeply understand market/ customer needs, barriers to adoption
• Ability to understand market trends, partner ecosystems, competitive strategies

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $128,500.00 - $164,000.00

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.