Product Manager, Marketplace Buyer Experience

RB Global; Chicago (IL); Hybrid; USD 124,000 - 155,000; Full time

Job summary

RB Global is seeking a Product Manager to own the buyer-facing discovery and transaction surfaces. You will translate customer and business problems into written product definitions, and partner with engineering and design to scope, sequence, and ship features while maintaining alignment with business priorities.

You will drive improvements in search relevance and the buyer journey, manage buying formats across auctions and fixed-price purchases, and define success metrics before launch to steer

Qualifications

• 3+ years in product management for consumer-facing web products.
• End-to-end ownership of a product area from problem definition through launch.
• Strong written communication capable of explaining tradeoffs to engineers and executives.
• Comfort with reading API contracts and data flow between services.
• Fluency with product analytics and defining/monitoring metrics.

Responsibilities

• Own the product strategy and roadmap for buyer-facing discovery and transaction surfaces, aligned to business priorities.
• Turn customer and business problems into clear written product definitions (one-pagers, PRDs, design briefs, release plans).
• Partner daily with engineering and design to scope, sequence and ship features within timelines and capacity constraints.
• Improve search relevance and the discovery journey to help buyers reach the right equipment with less effort.
• Define success metrics before launch and instrument them to guide next steps.
• Work with upstream platform and listings teams to align buyer needs with roadmaps.
• Support international rollout across multiple countries, languages, and regulatory contexts.
• Keep stakeholders and leadership updated on progress, risks, and outcomes.
• Perform other duties as assigned.

Skills

Product management experience

End-to-end ownership

Strong written communication

Technical systems understanding

Product analytics experience

Tools

Claude Code

Job description

Key responsibilities

Own the product strategy and roadmap for buyer-facing discovery and transaction surfaces, and keep it aligned to business priorities.

Turn customer and business problems into clear written product definition: one-pagers, PRDs, design briefs and release plans.

Partner daily with engineering and design to scope, sequence and ship, making the tradeoff calls when timelines or capacity are constrained.

• Improve search relevance and the discovery journey so buyers reach the right equipment with less effort.
• Deliver and evolve the buying formats the marketplace offers, spanning auction bidding and fixed-price purchase.
• Define success measures before launch, ensure they are instrumented, and use the results to decide what comes next.
• Work with the upstream platform and listings teams whose services this experience depends on, and represent buyer needs in their road maps.
• Support international rollout, where the same experience ships across multiple countries, languages and regulatory contexts.
• Keep stakeholders and leadership current on progress, risks and outcomes without being chased for it.

Responsibilities

Responsible for an area of the buyer experience, end-to-end, including writing the story, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.

Evaluates market and consumer user experience research and results based on discovered industry trends and competitor landscapes, through conversations with the customer, data analysis and metrics.

Identifies the highest impact work, prioritizes, and delivers improvements in a measurable way.

Partners with other product teams, engineering, design, and various other stakeholders as necessary to create a high-achieving team.

Drives crucial product initiatives.

Articulates complex problems with exceptional clarity and contributes to team strategy

Takes ownership of the problem through to the solution within and across teams, peers, partners and leadership.

Actively ensures their product team is aligned and engaged.

Perform other duties as assigned.

Qualifications

Required qualifications

• 3+ years in product management, including consumer-facing web products where customers complete transactions.
• Demonstrated end-to-end ownership of a product area, from problem definition through launch and iteration.
• Strong written communication: you can make a complex tradeoff legible to engineers and executives in the same document.
• Comfort with technical systems: you can read an API contract, follow how data moves between services, and debate implementation tradeoffs credibly.
• Fluency with product analytics and a habit of defining and monitoring your own metrics.

Preferred qualifications

• Marketplace, auction or e-commerce experience, particularly where payment follows a commitment rather than an immediate cart checkout.
• Search and relevance experience: ranking, filtering, query understanding.
• Experience shipping across multiple countries and languages.
• Familiarity with real-time systems such as live bidding or streaming updates.
• Hands-on with AI development tools such as Claude Code, for investigating the codebase, tracing behaviour and checking data without waiting on engineering.

Competencies

• Delivery and quality: ships predictably, at a standard that holds up.
• Product judgment and prioritization: chooses well and says no clearly.
• Customer and problem insight: grounds decisions in evidence.
• Communication and documentation: writes so others can act without a meeting.
• Alignment and influence: builds agreement across teams and upward.

Job Info

Job Identification
11401

Posting Date
10/06/2026, 01:00 AM

Locations
2 Westbrook Corporate Ctr, Westchester, IL, 60154, US
(Hybrid)

Degree Level
No Formal Education

Job Schedule
Full time

Minimum Salary
$123,950

Maximum Salary
$154,880