Product Manager, International Supply Chain

Wayfair; Boston (MA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Equity

Bonus eligibility

Health benefits

Job summary

Wayfair is seeking a Product Manager for SCRT in Boston to design and deliver data-driven platforms powering the international flow of goods across supplier to Wayfair's network.

You will partner with operations, analytics, data science, design, and engineering to drive measurable impact on speed, cost, and reliability, while elevating customer and operator experiences.

Qualifications

• 4+ years of product management experience leading a roadmap.
• Experience in supply chain, logistics, transportation, or related ops systems.
• Analytical and data-driven; defines KPIs and works with analytics.
• Strong systems thinker who models network-wide impacts.
• Excellent communication across technical and non-technical teams.
• Comfortable with engineers and scalability trade-offs.
• Thrives in ambiguous, fast-changing environments.
• Bachelor’s degree in a quantitative/technical/business field.

Responsibilities

• Define and evolve platform capabilities for end-to-end international flow.
• Act as central connector across supplier tools, planning, and fulfillment.
• Own product lifecycle from discovery to rollout with measurable outcomes.
• Use qualitative and quantitative analysis to define problem statements and focus on impactful opportunities.
• Partner with operations, analytics, data science, design, and engineering to turn insights into scalable solutions.
• Define metrics, instrumentation, dashboards, and alerts for real-time visibility.
• Champion reliability, safety, and operational excellence.

Skills

Product management

Supply chain knowledge

Data analysis

Systems thinking

Communication

Engineering collaboration

Prioritization

Ambiguity handling

Education

Bachelor’s degree in a quantitative, technical, business, or related field

Job description

Who We Are

Wayfair runs one of the largest and most complex e‑commerce supply chains in the world, moving millions of home products from suppliers to customers across fulfillment centers, cross‑docks, line‑haul networks, last‑mile stations, and carrier partners.

The Supply Chain & Retail Technology (SCRT) organization builds the platforms that power this network end‑to‑end: from inventory placement and network planning, to transportation execution and visibility, to delivery experience and post‑order service. Our teams serve a diverse set of users including network planners, transportation and warehouse operators, customer service agents, suppliers, and end customers.

As a Product Manager in SCRT, you will report to a Product Lead and partner with cross‑functional teams to design and deliver resilient, data‑driven products, with a strong focus on execution, quality, and measurable impact on speed, cost, and reliability across the Wayfair supply chain while elevating the customer and operator experience.

What You’ll Do

• Define and evolve platform capabilities that power the end-to-end international flow of goods from supplier to Wayfair’s network.
• Act as a central connector across supplier tools, planning, transportation, and fulfillment so solutions work seamlessly across the network.
• Own the product lifecycle for your domain—from discovery and experimentation through delivery, rollout, and iteration—with a focus on measurable outcomes.
• Use qualitative research and quantitative analysis to define and validate problem statements, frame trade-offs, and focus the team on the most impactful opportunities.
• Partner closely with operations, analytics, data science, design, and engineering to understand workflows and pain points and turn insights into robust, scalable solutions.
• Make data the interface for decision‑making by defining metrics, instrumentation, dashboards, and alerting that provide real‑time visibility into flow, exceptions, and impact.
• Champion reliability, safety, and operational excellence while communicating clearly with stakeholders at all levels about roadmap, progress, risks, and results.

We Are a Match Because You

• Have 4+ years of product management experience leading an impactful roadmap in complex, multi‑stakeholder environments.
• Bring meaningful experience in at least one of: supply chain, logistics, transportation, fulfillment, inventory management, or other large‑scale operational decision systems.
• Are highly analytical and data‑driven: comfortable digging into large data sets, defining KPIs, building simple models, and partnering with analytics to inform decisions and measure impact.
• Are a strong systems thinker who can model how changes in one part of the network (e.g., sourcing, placement, routing, promises, capacity) propagate across others, and design globally optimal solutions.
• Communicate clearly and credibly with both technical and non‑technical audiences, and can translate complex operational and technical concepts into simple narratives and choices.
• Are comfortable working closely with engineers, understanding trade‑offs in scalability, performance, data quality, and architecture, and using that understanding to shape feasible, high‑impact solutions.
• Thrive in ambiguous, fast‑changing environments, and know how to bring structure, prioritization, and focus to complex problem spaces.
• Hold a Bachelor’s degree in a quantitative, technical, business, or related field, or have equivalent practical experience.

Nice To Have

• Experience with enterprise supply chain systems (e.g., OMS, WMS, TMS, network configuration or optimization tools).
• Experience collaborating with design and operations partners to build intuitive products for diverse user personas (planners, dispatchers, warehouse staff, customer service, suppliers, and carriers).
• Exposure to applied ML / optimization in operations (forecasting, routing, allocation, pricing, decision automation).
• Experience working in high‑scale e‑commerce, marketplace, or multi‑sided platform environments.

Why You’ll Love Wayfair

• Impact at scale: Your work will directly shape how millions of orders flow through our global network and how customers experience delivery.
• Challenging problems: You’ll tackle some of the hardest problems in modern retail supply chains.
• Strong partners: Collaborate with talented engineers, analysts, operators, and product peers across Technology and Global Operations.
• Growth and development: Access to mentorship, learning resources, and a clear product career path across levels and domains.
• Benefits: Competitive compensation, bonus eligibility, equity, and a comprehensive benefits package tailored to your region (time off, health & wellness programs, retirement plans, family support, employee discounts, and more).

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry‑leading technology and creative problem‑solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk‑takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well‑positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].