Product Manager: Intake & Process – Lead Customer Value (Columbus)

JPMorgan Chase; Columbus (OH); On-site; USD 95,000 - 125,000; Full time

Job summary

JPMorgan Chase in Columbus, OH is seeking a Product Manager in Fulfillment and Archive Services - Intake & Process to own the end-to-end product lifecycle, guide launches, and deliver customer value through scalable solutions.

You will partner with cross-functional teams, define vision and strategy, manage backlog and metrics, and ensure a best-in-class client experience while balancing cost, reliability, and feature delivery.

Qualifications

• 5+ years of experience in product management
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Skills

Product management

Market research

Backlog management

Analytics

Cross-functional leadership

Job description

JPMorgan Chase in Columbus, OH is seeking a Product Manager in Fulfillment and Archive Services - Intake & Process to own the end-to-end product lifecycle, guide launches, and deliver customer value through scalable solutions.

You will partner with cross-functional teams, define vision and strategy, manage backlog and metrics, and ensure a best-in-class client experience while balancing cost, reliability, and feature delivery.