Role overview
The Gift Cart is a rapidly expanding giving surface on a global fundraising platform, enabling donors to support multiple causes in a single checkout. It helps nonprofit organizations broaden donor engagement beyond standard donation forms, covering programs from humanitarian aid to symbolic adoptions. The Product Manager will own this product end-to-end, shaping strategy, leading discovery, and guiding delivery across the full lifecycle.
Responsibilities
- Define a multi-quarter strategy and roadmap for the gift cart, articulating priorities and the reasoning behind each decision
- Engage regularly with customers and customer success managers, partnering with analytics to surface growth opportunities
- Produce engineering-ready specifications that cover detailed requirements and edge cases
- Drive features from idea through launch in close collaboration with design and engineering
- Track product health metrics, including conversion, average gift size, and error rates, and diagnose the underlying drivers
- Prepare customer success and sales teams for each launch so they have timely context
Requirements
- Demonstrated experience owning a product area end-to-end with accountability for outcomes, not just tasks
- Ability to develop a 12–24 month strategy and roadmap, with clear reasoning behind decisions
- Strong analytical skills: comfortable analyzing funnels, identifying growth levers, and making data-informed calls
- Proven ability to write specifications engineers can implement without open questions
- Systems thinking: understanding dependencies and anticipating the downstream impact of changes
- Solid UX sensibility and the ability to advocate for quality user experiences
- Comfortable working cross-functionally with design, engineering, analytics, and business stakeholders
Nice to have
- Background in e-commerce or products featuring multi-step checkout flows
- Familiarity with nonprofit organizations, donor behavior, or the fundraising sector
- Experience with payment flows or other financial products
Benefits and work setup
- High-ownership environment with direct collaboration across engineering, design, analytics, and customer success
- AI is treated as a default working tool to accelerate analysis, documentation, and communication
- Remote working with home-office setup assistance, plus co-working support
- Private medical insurance covering the employee and their family
- 24 paid vacation days plus 18 paid public holidays per year
- English learning courses and a budget for relevant professional education
- Gym or swimming pool support
- Equity options as part of a long-term contribution model
- Flat, transparent culture that openly shares growth and revenue context