product manager in observability

ClickHouse; United States; Remote; USD 160,000 - 210,000; Full time

Benefits offered by this job

Гибкая работа

Здравоохранение/вклад в мед. страх

Сток опционы

Гибкий отпуск (США)

Домашний офис $500

Job summary

ClickHouse ищет руководителя observability для ведения ключевых продуктовых направлений, включая оповещения, аномалии и интеграции телеметрии. Ваша роль охватит работу с клиентами и внутренними командами, а также развитие экосистемы OpenTelemetry и совместимых источников данных.

Требуется опыт создания SaaS-облачных observability решений, а также способность переводить сложные клиентские задачи в конкретные продуктовые решения.

Qualifications

• Опыт ведения observability продукта на стадии стартапа или созревшей компании.
• Док-стан, выпускачая SaaS в observability.
• Сильная аналитика рабочих процессов телеметрии, API и инфраструктуры.

Responsibilities

• Возглавлять ключевые области observability от понимания потребностей до выпуска и принятия пользователями.
• Владение областями оповещений, обнаружения аномалий, onboarding и интеграций телеметрии.
• Работа с заказчиками для выявления сценариев наблюдаемости и миграций.
• Улучшение процесса onboarding и настройка телеметрии, миграций с существующих платформ.
• Драйв интеграций в экосистеме OpenTelemetry и облачных источников.
• Проектирование end-to-end observability-опыта для инженеров и агентов AI.
• Координация между командами ClickStack, ClickHouse Cloud и внешними продуктами.

Skills

Observability product leadership

Telemetry workflows

APIs & schemas

OpenTelemetry

Prototyping / open source

Tools

OpenTelemetry

Job description

Описание:

ClickHouse develops ClickStack, an observability product, as well as ClickHouse Cloud and complementary products and integrations.

Задачи:

• Own major observability product areas from customer discovery through product definition, delivery, adoption, and iteration.
• Take ownership of areas such as alerting, anomaly detection, onboarding, provisioning, and telemetry integrations.
• Work with customers and prospects to understand observability use cases, migration requirements, operational workflows, and emerging needs.
• Improve the end-to-end onboarding experience, including telemetry ingestion, product configuration, and migrations from existing observability platforms.
• Drive integrations across the observability ecosystem, including OpenTelemetry and common cloud, infrastructure, and logging sources.
• Set up environments, instrument applications, send telemetry, reproduce customer workflows, and use the product at scale.
• Work with engineering and design, prototyping workflows when useful.
• Design end-to-end observability experiences for engineers and AI agents.
• Coordinate across teams and products where ClickStack depends on or integrates with the ClickHouse ecosystem and external products.
• Shape cohesive experiences spanning ClickStack, ClickHouse Cloud, and complementary products and integrations.
• Use adoption, product data, and direct customer feedback to identify improvements after shipping.

Требования:

• Experience driving an observability product or platform at a similar-stage or later-stage company.
• Proven track record of shipping successful products in the observability SaaS space.
• Strong technical depth across user workflows, telemetry pipelines, APIs, schemas, queries, databases, and infrastructure.
• Hands-on experience deploying software, instrumenting applications, debugging integrations, and querying data.
• Strong product judgment and ability to turn ambiguous customer problems into concrete product decisions.
• Comfortable working directly with technical users and enterprise customers, including during migrations and complex evaluations.
• Comfortable working in a dynamic environment where priorities, ownership boundaries, and areas requiring attention can change quickly.
• Strong written and verbal communication with engineering, design, customers, field teams, and leadership.
• Experience enabling a large, diverse sales team and supporting enterprise customers and complex sales cycles.
• Experience engaging with open source communities, managing community expectations, and incorporating community-driven input and contributions.
• Familiarity with OpenTelemetry and the broader observability ecosystem.
• Будет плюсом: building prototypes or contributing code.

Условия:

• Flexible work environment
• Employer contributions toward healthcare
• Stock options for every new team member
• Flexible time off in the US and generous entitlement in other countries
• USD$500 home office setup allowance for remote employees
• Opportunities to engage with colleagues at company-wide offsites