Product Manager II

Oklahoma Department of Human Services; Oklahoma; On-site; USD 77,000 - 94,000; Full time

Job summary

Oklahoma Department of Human Services (OKDHS) is seeking a Product Owner to assist in developing and administering technology products in the assigned portfolio. Responsibilities include supporting product management, system administration, requirements gathering, testing, and user training.

Under general direction, the role focuses on collaboration with stakeholders across state employees and officials, ensuring inclusive and effective product delivery within a civil service framework.

Qualifications

• A bachelor’s degree and three years of experience in MIS, Computer Science, Public Health, Social Work, or a related field.
• OR an equivalent combination of education and experience

Responsibilities

• Under general direction, a Product Owner assists in developing and administering work related to technology products offered and consumed in the assigned portfolio.
• Support product manager with support, maintenance, and enhancement of products in assigned portfolio
• Assist in system administration (User access, configuration requests, new system/software development)
• Assist in user story requirements gathering and process mapping
• Perform validation testing of production releases, bug fixes, and feature requests.
• Provide technical support by troubleshooting and triaging technology-specific issues
• Front-end user support and training
• Act as non-project BA
• Other Duties as assigned

Skills

Product knowledge

Project management

Interpersonal skills

Communication skills

Diversity & inclusion

Education

Bachelor's degree

3+ years experience

Job description

This position is located in Oklahoma City, OK.

Product Manager II – B59B

Annual Salary $85,000.00 + Full State Employee Benefits

Days worked will be Monday through Friday.
Travel is Occasional. Must possess a valid driver’s license and must maintain required car insurance.

Complexity Of Skills And Abilities

• Knowledge of product or market including specific technical or industry knowledge; project management and interpersonal skills


• Skill in directing and coordinating the work of others; and in establishing and maintaining effective working relationships with state employees and officials.


• Ability to cultivate a supportive and inclusive work environment for all employees.


• Ability to use superior communication skills, both oral and written, utilizing different communication styles; to present to diverse audiences, specifically racial, ethnical, socioeconomic, and disabled.


• Ability to consider the impacts of the work and perspectives of multiple communities in technical analysis and outcomes of a decision-making process

Minimum Qualifications

• A bachelor’s degree and three (3) years of experience in Management Information System (MIS), Computer Science, Public Health, Social Work, or a related field


• OR an equivalent combination of education and experience

Job Responsibilities

• Under general direction, a Product Owner assists in developing and administering work related to technology products offered and consumed in the assigned portfolio. Responsibilities include:


• Support product manager with support, maintenance, and enhancement of products in assigned portfolio


• Assist in system administration (User access, configuration requests, new system/software development)


• Assist in user story requirements gathering and process mapping


• Perform validation testing of production releases, bug fixes, and feature requests.


• Provide technical support by troubleshooting and triaging technology-specific issues


• Front-end user support and training


• Act as non-project BA


• Other Duties as assigned

If you have questions, please contact [e-mail]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.