Product Manager I - Salesforce

Frost; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) matching

Tuition reimbursement

Health benefits

Paid time off

Job summary

Frost is seeking a Product Manager I to partner with stakeholders and set the product strategy for a key product area, delivering value to customers and the business. You’ll drive alignment across teams and help navigate complex challenges with integrity and excellence.

In this role, you will manage a Salesforce CRM-driven roadmap, collaborate with sales, banking, investments, and insurance teams, and apply Agile practices to deliver high-impact features.

Qualifications

• Bachelor’s degree or higher in a relevant field.
• 5+ years of product management experience delivering complex products/services.
• 3+ years of Salesforce experience.
• Ability to perform cost analysis, identify KPIs, and develop financially sound strategies.
• Experience with Agile methodologies (Scrum and Kanban).
• Advanced knowledge of banking operations and financial solutions.
• Excellent written and verbal communication.
• Proficient with Microsoft Office applications.

Responsibilities

• Collaborate with product management and stakeholders for Salesforce CRM to create and maintain a product vision and roadmap for sales growth across Banking, Investments, and Insurance.
• Coordinate with support teams to understand architecture and ensure solutions meet stakeholder requirements.
• Communicate product features to management and stakeholders.
• Act with integrity, caring, and excellence to achieve win-win outcomes.

Skills

Stakeholder management

Cost analysis

KPI development

Cross-functional collaboration

Communication

Education

Bachelor’s degree in computer science, business, or related field

Master’s degree in Business, Finance, or related field

Tools

Salesforce CRM

Job description

Job Description

_ It’s about innovation and creation. _

Are you known for your ability to think outside the box? Are you inspired by leading others and enjoy providing direction? Do you have a background in product management? If so, the Product Manager I role could be for you!

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Product Manager I , you will team with stakeholders to set the product strategy for a product area to meet business and customer needs. You believe in effective communication and will have the opportunity to address potential problems and solutions to complex issues. More than that, this role is about providing top-quality service and doing it with integrity, caring and excellence in mind.

What you’ll do:

• Collaborate with the product management team and stakeholders for the Salesforce CRM to create and maintain a product vision and prioritized product roadmap for sales growth and enablement across Banking, Investments, and Insurance
• Work with support teams to understand solution architecture, operational impacts, and ensure that solutions meet stakeholder requirements
• Communicate with management and product stakeholders to show product features
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree in computer science, business, a related field, or equivalent work experience
• 5+ years of experience in product management with a record of successfully delivering complex products and services
• 3+ years of experience with Salesforce
• Proven ability to perform cost analysis, identify KPIs, and create financially sound strategies
• Extensive experience with Agile methodologies including Scrum and Kanban
• Advanced knowledge of bank operations and financial solutions
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applications

Additional Preferred Skills:

• Master’s degree in Business, Finance, or in a related field
• Experience supporting sales processes
• Experience in investment and insurance domains
• Experience with Salesforce Financial Services Cloud
• Certified Salesforce Administrator
• Certified Scrum Product Owner (CSPO)

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger.