Product Manager, GovTech SaaS | Hybrid Brooklyn

Socket.dev; New York (NY); Hybrid; USD 150,000 - 180,000; Full time

Job summary

Zencity is a data-driven product team focused on transforming how governments listen to residents. As Product Manager, you’ll own the end-to-end product lifecycle for our survey product, shaping the roadmap through collaboration with design, R&D, and marketing, and driving adoption with stakeholders.

Your work will directly impact how cities make data-informed decisions and serve millions of residents. You will build business cases, translate strategies into detailed requirements and

Qualifications

• 3–4 years experience building SaaS products.
• Data-driven with multi-stakeholder processes.
• Expertise across product lifecycle and discovery.
• Ability to translate user needs into workflows and wireframes.
• Balance technical and business acumen; strategic thinker.
• Experience with data-rich apps and AI features.
• Experience with US-based customers/teams.
• Excellent English communication.
• Experience with local governments is a plus.
• Passionate about impacting city dwellers worldwide.

Responsibilities

• Fully own the product management lifecycle for our survey product in line to the company’s strategic vision: the roadmap, KPIs, research, user experience, and finally collaborate with R&D on execution and monitor adoption.
• Perform research and discovery to understand and prioritize our customers' pain points, and analyze user feedback, product analytics, and market research and competition, to turn user needs into detailed product requirements and user workflows
• Build the business case for new product development, involve various stakeholders to get buy-in and communicate the vision to the wider teams.
• Product Requirements; translate the new product strategy into detailed requirements and prototypes.
• Launch new features (and sometimes products) in collaboration with the sales and marketing teams, helping develop the go-to-market plans.
• Work with a variety of stakeholders across engineering, customer success, sales, professional services, marketing and operations.

Skills

SaaS product mgmt

Data-driven

Product lifecycle

Discovery & UX

Technical acumen

AI features

US-based clients

English fluency

Govt sector exp

City impact

Job description

Zencity is a data-driven product team focused on transforming how governments listen to residents. As Product Manager, you’ll own the end-to-end product lifecycle for our survey product, shaping the roadmap through collaboration with design, R&D, and marketing, and driving adoption with stakeholders.

Your work will directly impact how cities make data-informed decisions and serve millions of residents. You will build business cases, translate strategies into detailed requirements and