Product Manager, Frontier Cart

Frontier Communications; Honolulu (HI); Hybrid; USD 59,000 - 167,000; Full time

Benefits offered by this job

Salary range $59,000–$167,000

20 PTO days + holidays

Day-one medical/dental/vision

401(k) match 50% on 6%

Domestic partner benefits

Parental leave 10 weeks

Adoption program assistance $10k

Job summary

Frontier Communications is seeking a Product Manager for the Frontier Cart to own strategy, execution, and performance management of the cart aimed at fiber subscriber acquisition and revenue growth.

You will collaborate with IT, UX, Marketing, Analytics, Legal, and Brand while reporting to the Director of e‑commerce. The role is hybrid with in‑office days in Dallas, TX and a work‑from‑home day.

Qualifications

• Passion for e‑commerce, optimization, and improving customer experiences.
• Strong project management, organizational, and presentation skills; able to contextualize data and tell a compelling story.
• Minimum 2–3 years’ experience in product management, demonstrating expertise in writing requirements, release management, and on‑time delivery of customer experiences.
• Experience with IT development and project management tools such as Jira, Asana, and Smartsheets.
• Proficiency with Microsoft Excel and PowerPoint.
• Bachelor’s degree required.

Responsibilities

• Drive sales and revenue through the Frontier cart by executing on defined use cases.
• Collaborate cross‑functionally with IT, UX, Marketing, Analytics, Legal, and Brand to launch use cases per channel strategy.
• Report on the status of feature launches and work with stakeholders to mitigate challenges.
• Write and update JIRA epics and features to lead requirements and functional needs of the business.
• Monitor and manage channel performance, providing leadership‑level reporting and tactical performance analysis.
• Respond to ad‑hoc reporting requests related to traffic, performance, and sales.
• Manage critical relationships with internal teams, external partners, and vendors.
• Identify e‑commerce optimizations that increase conversion and revenue growth.
• Influence the product roadmap and features for the cart experience.
• Conduct regular site audits to ensure the cart functions as expected.
• Provide employee and stakeholder training and support.

Skills

e-commerce

optimization

customer experience

Education

Bachelor’s degree

Tools

Jira

Asana

Smartsheets

Job description

Product Manager – Frontier Cart

Frontier Communications is hiring a Product Manager for our Frontier Cart, responsible for strategy, execution, and performance management of the cart to drive fiber subscriber acquisition and revenue growth. The role reports directly to the Director of e‑commerce and operates under a hybrid schedule: one work‑from‑home day and four days in the office at 1919 McKinney Ave, Dallas, TX.

Responsibilities

• Drive sales and revenue through the Frontier cart by executing on defined use cases.
• Collaborate cross‑functionally with IT, UX, Marketing, Analytics, Legal, and Brand to launch use cases per channel strategy.
• Report on the status of feature launches and work with stakeholders to mitigate challenges.
• Write and update JIRA epics and features to lead requirements and functional needs of the business.
• Monitor and manage channel performance, providing leadership‑level reporting and tactical performance analysis.
• Respond to ad‑hoc reporting requests related to traffic, performance, and sales.
• Manage critical relationships with internal teams, external partners, and vendors.
• Identify e‑commerce optimizations that increase conversion and revenue growth.
• Influence the product roadmap and features for the cart experience.
• Conduct regular site audits to ensure the cart functions as expected.
• Provide employee and stakeholder training and support.

Qualifications

• Passion for e‑commerce, optimization, and improving customer experiences.
• Strong project management, organizational, and presentation skills; able to contextualize data and tell a compelling story.
• Minimum 2–3 years’ experience in product management, demonstrating expertise in writing requirements, release management, and on‑time delivery of customer experiences.
• Experience with IT development and project management tools such as Jira, Asana, and Smartsheets.
• Proficiency with Microsoft Excel and PowerPoint.
• Bachelor’s degree required.

Benefits

• Salary range: $59,000 to $167,000.
• 20 PTO days + 10 paid holidays per year.
• Day‑one medical, dental, vision, and prescription drug plan.
• 401(k) match of 50% on 6% of eligible compensation.
• Same‑sex spouse and domestic partner benefits coverage.
• 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10,000 in adoption program assistance.

Additional Information

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

Equal Opportunity Employer

Frontier Communications is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.