Product Manager - Fraud Strategy

Boeing Employees Credit Union; Phoenix (AZ); Remote; USD 97,000 - 182,000; Full time

Job summary

Join a leading financial institution as a Product Manager - Fraud Strategy. You'll shape and deliver innovative products that protect members from fraud. This role emphasizes collaboration, data-driven decisions, and a commitment to member trust and security.

Benefits

Medical, dental, vision and life insurance

401k plan

Paid Time Off (PTO)

Flexible spending accounts

Qualifications

• Typically requires at least 5 years of experience in product management.
• Experience working in an agile development environment.

Responsibilities

• Develop and drive the roadmap for fraud prevention products.
• Use data and member feedback to shape product decisions.
• Collaborate with cross-functional teams to align goals.

Skills

Product Management

Agile Methodologies

Communication

Education

Bachelor's degree in a technology, business, or related field

Tools

Alloy

Job description

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $125,700.00-$153,600.00 annually. The full Pay Range is $97,400.00 - $181,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here .

IMPACT YOU'LL MAKE :

As the Product Manager - Fraud Strategy , you'll play a vital role in shaping and delivering products that help protect our members and our organization from fraud. You'll define and lead the product roadmap that strengthens our fraud prevention capabilities, ensuring that each solution is built with strategy, security, and member trust in mind. Your work will empower teams, improve member protection, and drive innovation in how BECU identifies and responds to fraud. If you're passionate about making a tangible impact and championing security through smart, member-focused solutions-this is your opportunity.

To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays . For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment .

WHAT YOU'LL DO :

• Define Product Strategy : Develop and drive the roadmap for fraud prevention and mitigation products, ensuring alignment with organizational priorities and risk strategies.
• Lead with Insight : Use data, member feedback, and fraud trends to shape decisions and recommend impactful product solutions.
• Own the Product Lifecycle : Guide products from concept through research, UX design, development, and launch-ensuring each step contributes to better fraud detection and response.
• Prioritize What Matters Most : Set clear goals for product releases based on fraud risk impact, business needs, and member experience.
• Measure for Improvement : Monitor performance metrics to evaluate the success of fraud strategy products and make data-informed enhancements.
• Communicate with Purpose : Present updates, opportunities, and performance findings to leaders and stakeholders using a clear and concise narrative backed by data.
• Adapt and Learn : Stay agile-track lessons learned, evaluate evolving fraud patterns, and adjust the product roadmap as needed.
• Champion Ownership : Take full accountability for the fraud strategy product portfolio, maintaining oversight from planning to execution.
• Collaborate Cross-Functionally : Work closely with fraud operations, risk, technology, and member experience teams to align goals and drive shared outcomes.
• Put Members First : Ensure the voice of the member-especially those impacted by fraud-is reflected in all product decisions and experiences.
• Manage Financials : Oversee fraud product budgets and approved expenses to ensure resources are used effectively and responsibly.
• Document and Share : Maintain up-to-date procedures and ensure clarity and consistency across product-related communications.

This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU'LL GAIN :

We're looking for someone who thrives at the intersection of innovation, strategy, and impact. If you see yourself in the points below, this role may be exactly what you're looking for :

• You enjoy leading with purpose and seeing your work translate to meaningful outcomes.
• You bring strong product management experience and love solving complex problems that improve people's lives.
• You're fluent in platform technologies, agile methodologies, and cross-functional collaboration.
• You think big picture, but you're just as comfortable diving into the details.
• You're a strong communicator who can influence and inspire at all levels.
• You value inclusive product development that centers real member needs.
• You seek a place where your curiosity, ideas, and growth matter.

QUALIFICATIONS :

Minimum Qualifications :

• Bachelor's degree in a technology, business, or related field, or equivalent combination of education and experience
• Typically requires at least 5 years of experience in product management, product development, product operations, or equivalent experience with platform technology

Desired Qualifications :

• Experience working in an agile development environment
• Experience working with fraud origination tools like, such as Alloy or similar
• Familiarity with various stages of the product development lifecycle
• Proven ability to work independently, identify business and customer needs, and recommend practical solutions
• Demonstrated experience leading or collaborating with cross-functional teams
• Strong communication skills, including the ability to clearly present information to diverse audiences
• Advanced writing and presentation skills

JOIN THE JOURNEY :

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney

EEO Statement :

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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Product Manager Strategy • Phoenix, AZ, United States