Product Manager - Fire

ImageTrend, Inc.; Minnesota; Remote; USD 120,000 - 155,000; Full time

Job summary

A leading company in healthcare technology seeks a Product Manager – Fire to enhance their offerings for emergency response agencies. The successful candidate will collaborate with cross-functional teams to drive product strategy, ensuring user-centric designs and effective solutions for fire departments across the nation. This role requires strong analytical skills, product management experience, and a commitment to improving public safety through innovative technology.

Benefits

Bonus opportunities

Comprehensive benefits

Community engagement opportunities

Qualifications

• Proven Product Management experience, preferably in Fire services or GovTech.
• History of managing product roadmaps in a B2B SaaS environment.
• Ability to build business cases and financial models.

Responsibilities

• Define and articulate the strategic roadmap for Fire offerings.
• Translate high-level strategy into actionable plans and features.
• Engage with fire departments to gather customer feedback and insights.

Skills

Analytical skills

Problem-solving skills

Communication skills

Project management

Agile methodologies

Education

Degree in Business Administration or related field

MBA or advanced degree preferred

Job description

About Us:

ImageTrend, Inc. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.

Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!

Description: Under the direction of the Chief Product Officer, the Product Manager – Fire will play a key role in reimagining how fire departmentsnationwide utilize our tools. You will be responsible for moving our Fire product vision forward by understanding Fire agencies’ unique needs, building a compelling roadmap, and driving adoption of Fire RMS, Visual Pre-Plans, Checklist and Inventory and other ImageTrend solutions.The ideal candidate is passionate about improving the experience of Fire and Rescue agencies, blends a strong user-centric approach with data-driven insight, and excels at turning strategic plans into tangible enhancements.

What You'll Do:

• Define and articulate the strategic roadmap for Fire offerings, ensuring alignment with ImageTrend’s larger vision
• Continuously refine product strategies based on market trends, competitive analysis, and customer feedback.
• Translate high-level strategy into actionable plans, epics, and features, partnering with Engineering, Design, Marketing, Sales, and Customer Success teams to coordinate development, delivery, and launch activities.
• Advocate for a user-friendlyFire moduleexperience, including intuitive interfaces and streamlined workflows that reflect on-the-ground firefighting realities.
• Evaluate, monitor and propose for product Pricing and Packaging across markets
• Engage regularly with fire departments, chiefs, and administrative staff through site visits, calls, or user groups to understand workflows and pain points.
• Serve as theinternal voice of the Fire customer, ensuring their challenges and workflows drive product decisions.

• Present product updates and business cases to senior executives; serve as the internal advocate for Fire product initiatives.
• Provide guidance to fellow Product team members, sharing insights into Fire domain requirements, NERIS integration strategies, and product management best practices.
• Use data-driven methods (KPIs, financial models, customer usage analytics) to measure product success and guide iterations.
• Contribute to the broader Product Management discipline at ImageTrend, supporting the adoption of Agile practices and other operational best practices.
• Travel to orientation, industry or company events, or other onsite meetings as required.
• Perform additional duties or tasks as assigned.

Requirements:

• A degree or equivalent combination of education and relevant professional experience in Business Administration or a related field; an MBA or advanced degree is preferred
• Proven Product Management experience, preferably in Fire services, public safety, GovTech, or other similar industry
• Experience working in a B2B, Enterprise SaaS environment, with a strong track record of defining successful product roadmaps, product initiatives, and managing backlogs in an Agile environment
• Strong analytical and problem-solving skills, with the ability to interpret market research, usage analytics, and customer feedback to guide product direction
• Excellent communication skills for executive presentations, stakeholder updates, and cross-functional collaboration
• Proven ability to develop quantitative business cases and financial models that drive product investment decisions
• Experience working closely with Engineering, Design, and Go-to-Market teams to deliver complex products in a fast-paced environment, and strong understanding of the SDLC and Scrum/Agile methodologies
• History of effectively managing multiple priorities and balancing short-term customer needs with long-term product strategy
• Ability to maintain discretion when handling proprietary and confidential information
• Enthusiasm for learning and expanding knowledge or skills
• Strong work ethic, integrity, honesty, collaboration and team orientation
• Ability to travel as required, up to 10%

This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.

Position Salary Range: The annual base salary range for this full-time role is $120,000 - $155,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.

ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.