Product Manager – FinTech Growth & Customer Experience

TD; Coral Gables (FL); On-site; USD 91,000 - 146,000; Full time

Job summary

TD Bank in Charlotte, NC is seeking a Product Manager to oversee end-to-end management of products, services and programs aligned with the One TD strategy. You will drive features, benefits and customer value while meeting profit and loss objectives.

The role requires independent work, strong collaboration with sales and cross-functional teams, and a focus on customer experience and market insights. Join a dynamic bank team focused on growth and excellence.

Qualifications

• Undergraduate degree or product management certificate and/or
• 7+ years relevant experience
• Previous Product experience typically required
• Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, competitive intelligence
• Knowledge of current and emerging competitor and market trends
• Ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives
• Ability to forecast and contribute to strategic direction of the product management function and provide advice to senior leadership
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Skill in preparing and managing budgets and P&L
• Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Ability to handle confidential information with discretion

Responsibilities

• Oversee end-to-end management of assigned products, services and programs.
• Manage features, benefits and characteristics to meet customer needs and P&L objectives.
• Collaborate with Acquisition teams to achieve widget and volume targets.
• Lead market research and customer insights to inform product development.
• Design end-to-end process for development, implementation, use, reporting and feedback.
• Provide thought leadership and support product reviews, forecasting and plans.
• Liaise with Marketing, IT, Operations, Legal and Compliance as needed.

Education

Undergraduate degree or product management certificate

Job description

TD Bank in Charlotte, NC is seeking a Product Manager to oversee end-to-end management of products, services and programs aligned with the One TD strategy. You will drive features, benefits and customer value while meeting profit and loss objectives.

The role requires independent work, strong collaboration with sales and cross-functional teams, and a focus on customer experience and market insights. Join a dynamic bank team focused on growth and excellence.