Product Manager - Financial Services

CNH; New Holland (Lancaster County); On-site; USD 120,000 - 184,000; Full time

Benefits offered by this job

Savings & Retirement benefits

Parental leave

Adoption assistance

Fertility & Family building support

Employee Assistance Programs

Charitable contribution matching and V

Time Off

Job summary

CNH Industrial is seeking a Productivity Plus Manager in New Holland, PA with hybrid work to lead the portfolio growth and profitability of the Productivity Plus revolving account. You will collaborate with Capital Sales, Parts, Marketing, Operations, Risk, IT, and external partners to drive customer engagement and program success.

The role requires a minimum 7 years in financial services or related fields, strong analytical and strategic planning skills, and proven cross-functional leadership.

Qualifications

• Bachelor’s degree in Business, Finance, Marketing, Economics, or related field.
• Minimum 7 years in financial services, product/portfolio management, marketing, commercial finance, or related discipline.
• Demonstrated experience managing business results, profitability, and growth initiatives.
• Strong analytical, financial, and strategic planning skills.
• Proven ability to lead cross-functional projects and influence organizational outcomes.
• Effective communication, presentation, and relationship-management skills.
• Experience with dealer financing, revolving credit products, payments, loyalty programs, or related financial products.

Responsibilities

• Develop and execute strategic initiatives to drive Productivity Plus portfolio growth, profitability, and customer engagement.
• Manage the overall performance of the Productivity Plus portfolio including acquisition, utilization, retention, and financial results.
• Partner with CNH Parts, Sales, Marketing, and Brand teams to develop and deliver programs that support Parts and Service sales growth.
• Lead development and execution of promotional financing campaigns and customer marketing initiatives.
• Establish and monitor key performance metrics related to portfolio performance, revenue generation, customer activity, and dealer participation.
• Identify opportunities to enhance customer experience, improve operational efficiency, and increase digital adoption.
• Collaborate with Operations, Risk, Credit, Collections, and IT teams to ensure effective portfolio management and program execution.
• Develop business cases and recommendations for new products, services, and program enhancements.
• Manage relationships with external vendors, program administrators, payment processors, and other strategic partners.
• Monitor industry trends, competitive programs, and market opportunities to support strategic decision-making.
• Develop annual business plans, forecasts, budgets, and profitability analyses for the Productivity Plus portfolio.
• Lead and develop team members through coaching, performance management, and professional development.
• Represent Productivity Plus in cross-functional initiatives and executive-level business reviews.
• Ensure compliance with all company policies, procedures, and applicable regulatory requirements.

Skills

Cross-functional leadership

Strategic planning

Financial analysis

Portfolio management

Stakeholder management

Communication

Education

Bachelor’s degree in Business/Finance/Marketing/Economics

Job description

Job Location: New Holland - Pennsylvania - United States, Waterford - Wisconsin - United States

Job Type: Full Time

Working Mode: Hybrid

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

The Productivity Plus Manager is Responsible for the management, growth, profitability, and strategic direction of the Productivity Plusrevolving account portfolio and related payment products. The manager will lead business initiatives designed to increase customer acquisition, account utilization, dealer participation, and Parts & Service sales while ensuring a positive customer experience and sustainableportfolio performance. The candidate will work closely with Capital Sales, Parts, Marketing, Operations, Risk, IT, and external partners to supportprogram growth and operational effectiveness.

Key Responsibilities

• Develop and execute strategic initiatives to drive Productivity Plus portfolio growth, profitability, and customer engagement
• Manage the overall performance of the Productivity Plus portfolio including acquisition, utilization, retention, and financial results
• Partner with CNH Parts, Sales, Marketing, and Brand teams to develop and deliver programs that support Parts and Service sales growth
• Lead development and execution of promotional financing campaigns and customer marketing initiatives
• Establish and monitor key performance metrics related to portfolio performance, revenue generation, customer activity, and dealer participation
• Identify opportunities to enhance customer experience, improve operational efficiency, and increase digital adoption
• Collaborate with Operations, Risk, Credit, Collections, and IT teams to ensure effective portfolio management and program execution
• Develop business cases and recommendations for new products, services, and program enhancements
• Manage relationships with external vendors, program administrators, payment processors, and other strategic partners
• Monitor industry trends, competitive programs, and market opportunities to support strategic decision-making
• Develop annual business plans, forecasts, budgets, and profitability analyses for the Productivity Plus portfolio
• Lead and develop team members through coaching, performance management, and professional development
• Represent Productivity Plus in cross-functional initiatives and executive-level business reviews
• Ensure compliance with all company policies, procedures, and applicable regulatory requirements

Experience Required

• Bachelor’s degree in Business, Finance, Marketing, Economics, or related field
• Minimum 7 years of experience in financial services, product management, portfolio management, marketing, commercial finance, or related discipline
• Demonstrated experience managing business results, profitability, and growth initiatives
• Strong analytical, financial, and strategic planning skills
• Proven ability to lead cross-functional projects and influence organizational outcomes
• Effective communication, presentation, and relationship-management skills
• Experience with dealer financing, revolving credit products, payments, loyalty programs, or related financial products

#LI-JB1

Preferred Qualifications

• Prior supervisory or management experience

Pay Transparency

The annual salary for this role is USD $120,225.00 - $184,345.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Savings & Retirement benefits
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off

US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

Join us at the forefront of precision technology, driverless solutions, electrification, and alternative fuels. Be part of a team that makes a difference with their innovative thinking and inspired creativity.

CNH Industrial (NYSE: CNH) is a world-class equipment, technology and services company. The Company operates commercially through its brand portfolio which includes Case IH, New Holland, CASE and New Holland Construction Equipment.

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