Product Manager, Enterprise File Services (Onsite)

Federal Reserve Bank of San Francisco; San Francisco (CA); On-site; USD 120,000 - 192,000; Full time

Job summary

Federal Reserve Bank of San Francisco is seeking a Product Manager for Enterprise File Services. You will lead a secure, scalable platform enabling file transfer, management, and integration across Federal Reserve functions.

Define the product vision, set priorities, and collaborate across business and technology teams to deliver measurable value. The role requires strong leadership, customer insight, and the ability to drive end-to-end product lifecycles, with a focus on security, resiliency,

Qualifications

• Bachelor's degree in management, Communications, Computer Science, Information Systems, or related field or equivalent experience.
• 5+ years of project/program/product management experience; PMI/PM certification preferred.
• Proven ability to lead cross-functional teams to deliver tight deadlines.
• Highly organized with superior communication and coordination skills.
• Ability to coordinate with diverse groups of subject matter experts.

Responsibilities

• Define, communicate, and execute the vision, strategy, and roadmap for Enterprise File Services.
• Develop short- and long-term product plans aligned with customer needs and priorities.
• Serve as the voice of the customer by building trusted relationships across Federal Reserve lines and technology teams.
• Gather customer feedback and translate business needs into clear product priorities.
• Own the product lifecycle from strategy to delivery, adoption, performance, and modernization.
• Partner with Product Owners and agile teams to prioritize work and align with objectives.
• Balance customer requests with operational needs, resiliency, tech debt, and architectural work.
• Participate in PI Planning, roadmap planning, and governance processes.
• Anticipate tech trends and evaluate opportunities for cloud, automation, AI, and platform transformation.
• Establish and manage KPIs, adoption metrics, and success criteria.
• Monitor product health and communicate value, risks and opportunities to executives.

Skills

Cross-functional leadership

Communication skills

Time management

Critical thinking

Problem solving

Independence

Education

Bachelor's degree or higher

Tools

JIRA

SharePoint

Confluence

Job description

Federal Reserve Bank of San Francisco is seeking a Product Manager for Enterprise File Services. You will lead a secure, scalable platform enabling file transfer, management, and integration across Federal Reserve functions.

Define the product vision, set priorities, and collaborate across business and technology teams to deliver measurable value. The role requires strong leadership, customer insight, and the ability to drive end-to-end product lifecycles, with a focus on security, resiliency,