Product Manager - EMS & Fire Data Platforms

ESO; United States; Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive health plans

Paid time off & holidays

401(k) with company match

Telemedicine services

Wellness reimbursements

Life and disability insurance

Parental leave & flexible return-to‑h1

Job summary

ESO seeks an experienced Product Manager to lead EMS and fire-domain products, guiding from ideation through release. You’ll blend AI-enabled workflows with stakeholder collaboration to drive value across multiple teams and departments.

The role emphasizes backlog stewardship, strategic trade-offs, and measurable outcomes, with a strong focus on safety-critical software used by public agencies in the US.

Qualifications

• Five or more years of product management, product ownership, or backlog ownership experience.
• Experience in a fast-growing software company.

Responsibilities

• Define product vision, strategy, and roadmap for EMS/fire domains you own.
• Own and maintain the product backlog for assigned teams/domains reflecting business value.
• Communicate product vision and business value of features to stakeholders.
• Use AI tools to draft user stories and acceptance criteria; review for accuracy.
• Triaging requests, bugs, and enhancements based on value and dependencies.
• Coordinate with Sales, Support, Customer Success, Onboarding, and Executives.
• Manage releases as a collection of new features and technical improvements.
• Create enablement docs and playbooks for internal teams.
• Participate in Scrum ceremonies and align with Engineering leadership.

Skills

Product management

AI tooling

Backlog management

Roadmapping

Stakeholder collaboration

Requirements gathering

User stories

Agile/Scrum

Cross-functional leadership

Prioritization

Tools

Jira

Confluence

Teams

Job description

ESO seeks an experienced Product Manager to lead EMS and fire-domain products, guiding from ideation through release. You’ll blend AI-enabled workflows with stakeholder collaboration to drive value across multiple teams and departments.

The role emphasizes backlog stewardship, strategic trade-offs, and measurable outcomes, with a strong focus on safety-critical software used by public agencies in the US.