Product Manager (Ecomm SaaS)

SMA Technologies Inc.; United States; Remote; USD 142,000 - 201,000; Full time

Job summary

An established industry player is seeking a driven Product Manager to lead the future of their innovative automation software. This role involves shaping the product roadmap, collaborating with cross-functional teams, and enhancing customer experiences. The ideal candidate will thrive in a technical environment, leveraging data insights to drive product decisions and improvements. Join a remote-first organization that values collaboration and offers competitive benefits, including comprehensive health insurance and generous professional development stipends. If you are passionate about automation and customer success, this opportunity is perfect for you.

Benefits

Remote Work Environment

Company Paid Health Insurance

Flexible PTO

Professional Development Stipend

Quarterly Wellness Day

Laptop of Choice

$100/month Phone + Internet Reimbursement

100% Company Paid Life Insurance

Paid Holidays

401(k) Plan

Qualifications

• Strong understanding of enterprise automation and workflow orchestration.
• Experience in ecommerce systems and their integration requirements.

Responsibilities

• Drive the product roadmap and prioritize enhancements based on data.
• Collaborate with Engineering, Design, Sales, and Customer Success.

Skills

Product Management

Ecommerce Solutions

Automation

Data Analysis

Cross-Functional Leadership

Customer Engagement

Education

Bachelor's Degree

Master's Degree

Job description

Join to apply for the Product Manager (Ecomm SaaS) role at SMA Technologies

Join to apply for the Product Manager (Ecomm SaaS) role at SMA Technologies

Direct message the job poster from SMA Technologies

Come join our team! SMA Technologies recruits technically strong, self-starting team players who are hungry to work in an entrepreneurial atmosphere…

Why We Need You - The Mission

Founded in 1980, SMA Technologies specializes in automation software and document processing solutions. Our products support the automation of companies and financial institutions most complex workflows and keep their human capital focused on the strategic work that moves their business forward. As we grow, we are looking for a determined and collaborative Product Manager to lead the future of VisualCron, ensuring it delivers measurable value to customers and aligns with broader company objectives.

Objectives – The Problems You’ll Solve

Reporting to the VP of Product, you will be responsible for driving the product roadmap, prioritizing enhancements based on data and user feedback, and collaborating with Engineering, Design, Sales, and Customer Success to execute with clarity and impact. This role is ideal for someone who thrives in technical environments, understands the automation needs of financial institutions, and is eager to shape the next generation of VisualCron. Prior experience in the financial services industry (FIs) is highly valued, particularly familiarity with financial core systems

How You’ll Get There

• Within Your First 3 Months:
• Gain a deep understanding of VisualCron—its capabilities, architecture, and market positioning.Meet with key stakeholders, including Engineering, Customer Success, and Sales, to understand business goals, technical constraints, and customer pain points
• Take ownership of the product backlog, ensuring that requirements are clear, actionable, and prioritized effectively
• Listen to customers calls to understand and identify pain points and opportunities for improving automation workflows—maybe even conduct a few yourself
• Align with Engineering on system architecture and product scalability considerations
• Partner with Marketing to understand messaging, positioning, and go-to-market strategies

Within Your First 6 Months:

• Develop a deep knowledge of the product roadmap, understanding both short-term deliverables and long-term vision
• Identify and prioritize key automation enhancements based on customer feedback, data insights, and business impact
• Work with Engineering and Design to improve usability and integration capabilities for customers
• Establish a regular cadence for assessing product adoption metrics, validating impact, and refining strategy
• Actively partner with Sales, Customer Success, UX, and Voice of Customer to ensure automation capabilities address real-world customer needs

Within Your First 12 Months:

• Fully own and execute the long-term roadmap for VisualCron, driving strategic improvements that enhance the product’s market position
• Deliver measurable improvements in automation efficiency, reliability, and customer satisfaction
• Present a forward-looking strategy for expanding automation capabilities and integrations, ensuring the product remains competitive and future-proof
• Partner with Engineering and Design to introduce new features and enhancements that optimize performance and user experience
• Become a trusted cross-functional leader, ensuring clear communication and alignment across Product, Engineering, Marketing, and Sales

Competencies – What We’re Looking For

Industry & Technical Expertise: Experience in ecommerce solutions, particularly in understanding operational challenges and automation needs. Knowledge of ecommerce systems, their integration requirements, and how automation can enhance their efficiency is highly valuable. Strong understanding of enterprise automation, workflow orchestration, and system integrations

Strategic & Data-Driven Thinker: Ability to analyze automation trends, customer workflows, and business data to make informed product decisions. Experience using data and customer insights to shape product roadmaps and prioritize feature development

Customer-Centric & Problem-Solver: Experience engaging directly with customers to validate automation use cases and gather feedback. Ability to identify high-impact opportunities and drive solutions that improve user experience and efficiency

Cross-Functional Leadership: Proven ability to work closely with Engineering, Design, Sales, and Customer Success to align priorities and execute effectively. Strong communication skills, able to articulate product vision, roadmap decisions, and trade-offs to both technical and non-technical audiences

Execution & Ownership: Highly organized, proactive, and communicative, with a track record of delivering complex product initiatives on time and with impact. Comfortable owning and managing a detailed product backlog while balancing short-term execution with long-term vision.

Adaptability & Growth Mindset: Ability to navigate ambiguity and quickly adapt to shifting priorities. Passion for continuous learning, staying current on automation trends and best practices

What’s in it for you?

At SMA, we pride ourselves on ensuring that our employees are taken care of and that you have what you need to succeed in and out of work. In addition to competitive compensation, we provide:

• A remote first environment – Work from wherever you are comfortable in the contiguous U.S. as SMA Technologies is a remote first organization
• SMA will provide all the gear you need to be successful in your role, including your choice of Mac or Dell Laptop, $100/month phone + internet reimbursement, monitors, gear to get yourself started, plus a one-time $250 stipend to purchase any extras
• 100% Company paid health, dental and vision insurance for you and your immediate family on our competitive HSA plan offering. SMA also contributes $1,800 per year into an HSA account for you to spend on qualifying healthcare costs
• 100% company paid LTD, AD&D and basic life insurance for you
• Flexible PTO (similar to unlimited PTO) and flexible working hours to accommodate a great work/life balance
• 11 Paid Holidays
• Quarterly Wellness Day to recharge in whatever way you need
• $2,500 Annual Professional Development stipend to help you continue to enhance your skills

How We Work – Our Core Values

Be Kind - We are kind and helpful. We care and act with empathy. We take care of ourselves, each other, and our customers. We understand boundaries. We believe clear is kind. We exhibit healthy behaviors and are self-aware

Be Authentic - We are genuine. We are real. No pretenses. We know ourselves and celebrate our differences of thoughts, ideas, and skills. We show our true self -our whole self- every day. We unlock our teams' potential by unlocking our own and each other's potential. There is only one you and we want to see YOU every day

Be Collaborative - We unite for a common cause. We are in pursuit of the best idea - not our own idea. As a remote company, we must collaborate and communicate to make a difference - an impact. We do this for our teams and for our customers

Be Determined - Giving up is not in our nature. We are smart people who solve tough problems. We have a bias toward action. We strive for great outcomes. We achieve our goals. We deliver success for customers, ourselves, and each other

Work Environment and Physical Requirements

Work primarily in a climate-controlled environment with minimal safety/health hazard potential. High level of stress. Sedentary, sitting, walking, infrequent lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use

Physical Activity

• Walking 100%
• Crouching/Bending/Stooping 1%
• Reaching 1%
• Grasping 1%
• Pushing/Pulling 1%
• Near Vision 80%
• Far Vision 20%
• Hearing 100%
• Speaking 90%
• Lifting/Carrying - up to 10 lbs 10%
• Lifting/Carrying - up to 25 lbs 1%
• Lifting/Carrying - up to 50 lbs 0%
• Lifting/Carrying - up to 100 lbs 0%

AAP/EEO

Unisoft International, Inc. dba Software Management Associates provides Equal Employment Opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or veteran status. This policy applies to all terms and conditions of employment including recruiting, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 281-348-9606 or [e-mail] for assistance.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Information Technology

• Industries

  Software Development and Banking

Referrals increase your chances of interviewing at SMA Technologies by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Disability insurance

Get notified when a new job is posted.

Sign in to set job alerts for “Product Manager” roles.

United States $142,000.00-$201,000.00 2 weeks ago

United States $149,600.00-$195,500.00 1 week ago

United States $202,000.00-$277,000.00 2 weeks ago

United States $171,000.00-$238,000.00 2 weeks ago

Staff Product Manager, Community Success

United States $202,000.00-$277,000.00 2 weeks ago

Staff Product Manager, Reddit Profiles (Consumer Product)

United States $206,700.00-$289,400.00 1 week ago

Staff Product Manager, Moderators Empowerment

United States $217,000.00-$303,900.00 2 weeks ago

United States $98,000.00-$153,000.00 2 weeks ago

Salt Lake City, UT $100,000.00-$150,000.00 3 weeks ago

New York, NY $143,565.00-$185,790.00 6 months ago

San Francisco Bay Area $2,250.00-$4,000.00 1 month ago

United States $171,000.00-$238,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.