Product Manager - Document Management Services

JPMorgan Chase; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorgan Chase in Chicago is seeking a Product Manager for Wholesale Lending Services - Document Management Services to lead the end-to-end product lifecycle and define a strategy that delivers customer value. You will guide launches, gather feedback, and ensure scalable, reliable products by collaborating with product, engineering, design, operations, controls, and business teams.

The role requires 5+ years in product management, deep knowledge of the product development lifecycle and data

Qualifications

• 5+ years of experience in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Experience in stakeholder management, partners effectively with product, engineering, design, operations, controls, and business teams.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers.
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.

Skills

Product management

Lifecycle management

Data analytics

Stakeholder management

Job description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Wholesale Lending Services - Document Management Services, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience in stakeholder management, partners effectively with product, engineering, design, operations, controls, and business teams

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Familiarity with document lifecycle management; including generation, signing/execution, storage, and search
• Demonstrated curiosity about emerging AI technologies and proactively explores practical use cases to streamline delivery, documentation, and analysis
• Ability to translate product needs into clear metadata requirements, acceptance criteria, and reporting/analysis that support AI-extracted fields and enable reliable downstream consumption