Product Manager - Digital Workplace or Digital Collaboration and Productivity Tools

Mosaic; Omaha (NE); À distance; USD 90 000 - 120 000; Plein temps

Résumé du poste

Mosaic is seeking a user-focused Product Manager to own and evolve our Digital Workplace and Productivity tools. You will bridge people and technology, focusing on how Mosaic actually works, identifying friction points, and configuring practical solutions using the modern tools our teams rely on daily.

You will own the front-end user experience, vendor roadmaps, and adoption strategy to ensure our workforce gets the most from our technology investment, collaborating with IT, L&D, and

Qualifications

• 3+ years in product ownership, business analysis, application management, or a similar digital workplace role.
• Hands-on experience configuring and optimizing tools like Google Workspace (and Google Scripting), Smartsheet, and Jotform.
• Product mindset with user-centric design, systems analysis, and backlog management.
• Communication & Change Savvy: guide non-technical teams through tool adoption across locations.
• Bachelor’s degree or equivalent practical experience.

Responsabilités

• Be the Voice of the User: connect with teams to uncover pain points and opportunities for our productivity stack.
• Own the Toolset: configure and adopt apps including Google Workspace, Smartsheet, and Jotform.
• Build Practical Solutions: design lightweight, scalable workflows and templates.
• Manage the Roadmap & Backlog: maintain a prioritized product board and align with stakeholders.
• Drive Adoption & Change: collaborate with L&D and Communications for training and comms.
• Collaborate with IT: hand off infrastructure, security, identity, and licensing to IT.

Connaissances

Product ownership

Business analysis

Application management

User-centric design

Systems analysis

Backlog management

Communication

Formation

Bachelor's degree or equivalent practical experience

Outils

Google Workspace

Smartsheet

Jotform

Google Scripting

Description du poste

Are you passionate about making everyday work smoother, faster, and more collaborative? We're looking for a user-focused Product Manager to own and evolve our suite of Digital Workplace and Productivity tools.

In this role, you'll be the bridge between our people and our technology. Rather than building custom code from scratch, you'll focus on how Mosaic actually works, identifying friction points, and configuring smart, practical solutions using the modern tools our teams rely on daily. You'll own the front-end user experience, vendor roadmaps, and adoption strategy-ensuring our workforce gets the absolute most out of our technology investment.

What You'll Do

• Be the Voice of the User: Connect directly with teams across Mosaic to uncover daily pain points, workflow gaps, and hidden opportunities where our productivity stack can help.

• Own the Toolset: Drive business-facing configuration, templates, and adoption for applications including Google Workspace, Miro, Canva, Smartsheet, and our virtual workspace (transitioning from Citrix to Cameyo).

• Build Practical Solutions: Partner directly with business units to design lightweight, scalable solutions-such as Smartsheet workflows, shared Google setups, and standard Miro/Canva templates.

• Manage the Roadmap & Backlog: Maintain a clear, prioritized product board. Evaluate new vendor features, decide what and when to adopt, and keep stakeholders updated on progress and release timelines.

• Drive Adoption & Change: Partner with L&D and Communications to deliver engaging training, write clear update announcements, and build a network of power users across Mosaic.

• Collaborate with IT: Focus on front-end experience and user productivity while seamlessly handing off infrastructure, security, identity, and licensing to our IT System Admins.

What You Bring

• Experience: 3+ years in product ownership, business analysis, application management, or a similar digital workplace role.

• Tool Proficiency: Hands-on experience configuring and optimizing tools like Google Workspace (and Google Scripting), Smartsheet, and Jotform.

• Product Mindset: Strong knack for user-centric design, critical thinking, systems analysis, and managing a single prioritized backlog.

• Communication & Change Savvy: Exceptional relationship-building skills with a proven track record of guiding non-technical teams through tool adoption across multiple locations.

• Education: Bachelor's degree or equivalent practical experience.

Bonus Points

• Certified Product Owner / Product Manager (e.g., CSPO or SAFe POPM).

Why Mosaic?

At Mosaic, our mission is to relentlessly pursue opportunities that empower people. By optimizing the tools our teams use every single day, you will directly enable staff members across our caring community to focus on what matters most: helping the people we support live meaningful lives.