Product Manager - Data & Analytics Platforms

National Grid plc; Hicksville, Northern (NY, KY); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Annual bonus program

Recognition program

Retirement plan with company matching

Job summary

National Grid is seeking a Product Manager for the Data & Analytics Platform. The role is located in a hybrid setup across NY/MA, with flexibility for remote work and office collaboration. You will drive demand management, prioritization, and delivery coordination across multiple platform products to maximize business value.

You will partner with data teams, governance, security, and leadership to translate objectives into actionable plans, track outcomes, and report progress to executives.

Qualifications

• Experience in product/program/project delivery or technology portfolio management.
• Experience with Agile delivery models and backlog management practices.
• Strong stakeholder management and communication skills.
• Ability to translate business objectives into clear requirements and delivery outcomes.
• Experience producing executive-level reporting and delivery communications.

Responsibilities

• Manage demand intake processes across data and analytics platforms.
• Facilitate prioritization activities to align work with objectives and capacity.
• Maintain integrated roadmaps and delivery backlogs across multiple platform products.
• Coordinate dependencies across engineering, governance, security, and vendors.
• Develop and communicate roadmap updates, delivery status, risks, decisions, and business outcomes.
• Monitor ServiceNow tickets and support requests, ensuring timely resolution.

Skills

Product management

Agile delivery

Stakeholder management

Planning & dependencies

Requirements translation

Executive reporting

Data & analytics

Tools

ServiceNow

Job description

About us

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Product Manager, and find your superpower. We need you!

We want to find an innovative, adaptable, and results-oriented Product Manager for our Data & Analytics Platform team. This position can be located in Waltham, MA, Brooklyn, NY, Hicksville, NY, or Syracuse, NY (candidates may also reside in either Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). If you yearn to be innovative, contribute new ideas, and play a critical part in our Technology & Innovation organization, we want to hear from you!

About the role

As Product Manager, you'll be responsible for ensuring Data & Analytics Platform investments translate into measurable business value through effective demand management, prioritization, stakeholder alignment, and delivery coordination. You'll act as the bridge between business stakeholders, platform engineering team, data governance, architecture, security, and leadership. You'll balance strategic planning with day-to-day execution, ensuring initiatives are prioritized appropriately, dependencies are actively managed, and platform roadmaps remain aligned to evolving business needs.

You'll focus on building transparency across the portfolio by maintaining integrated roadmaps, managing demand intake processes, tracking value realization, and improving communication between stakeholders and delivery teams. You'll serve as both a delivery enabler and an advocate for platform adoption, helping ensure investments in data and analytics capabilities deliver maximum organizational value.

What you'll do

• Manage demand intake processes across data and analytics platforms.
• Facilitate prioritization activities to align work with business objectives, platform strategy, and available capacity.
• Maintain integrated roadmaps and delivery backlogs across multiple platform products and initiatives.
• Coordinate dependencies across engineering teams, business units, governance teams, security teams, and external vendors.
• Develop and communicate roadmap updates, delivery status, risks, decisions, and business outcomes to stakeholders and leadership.
• Support quarterly planning, portfolio reviews, funding discussions, and governance forums.
• Define and track value realization metrics including adoption, utilization, operational improvements, cost optimization outcomes and service KPIs.
• Partner with data development teams and business data leaders to ensure business requirements are understood and translated into actionable delivery plans.
• Promote platform adoption by engaging stakeholders, gathering feedback, and identifying opportunities for improvement.
• Identify opportunities to improve delivery processes, planning approaches, and stakeholder engagement models.
• Monitor and manage ServiceNow tickets and support requests, ensuring timely investigation, resolution, and communication with stakeholders.
• Oversee support operations by tracking ticket aging, backlog health ensuring SLA compliance.
• Coordinate project funding, budget tracking, charge code maintenance, resource planning, effort tracking, and allocation activities to support operational and project delivery objectives.

About you

• Experience in product management, program management, project delivery, or technology portfolio management.
• Experience working with Agile delivery models and backlog management practices.
• Strong stakeholder management and communication skills.
• Experience facilitating prioritization, planning, and dependency management across multiple teams.
• Ability to translate business objectives into clear requirements and delivery outcomes.
• Experience producing executive-level reporting and delivery communications.
• Strong analytical and problem-solving skills with an outcome-focused mindset.
• Familiarity with enterprise data and analytics environments.
• Experience supporting technology transformation or modernization initiatives preferred.

More Information

Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!

Rewarding work and a collaborative, team-oriented culture are just the beginning. Review our digital benefit guide at ngbenefitslivebrighter.com for full details and descriptions.

Our organization follows a hybrid work structure in our service territory (NY & MA) where employees can work remotely or from the office, as needed. Working from the office is encouraged when working on tasks that require a high degree of collaboration. We work with our employees to foster a flexible work schedule.

Downstate NY $107,000 - $125,000 a year

Massachusetts $100,000 - $117,000 a year

Upstate NY $89,000 - $104,000 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

We offer a competitive base salary, with annual reviews to ensure it reflects the market rate for your role, skills, knowledge, and experience.

Incentive Pay

Depending on your role, you'll be eligible for an annual performance bonus that rewards your contribution to our success. Your bonus is a percentage of eligible earnings and may vary each year.

Recognition

Our global recognition program lets you thank and reward colleagues for their contributions, along with career milestone awards to celebrate key achievements.

Retirement

We offer a generous pension plan with company contributions up to 12%. For every £1 you contribute, we'll add £2. You can also make extra voluntary contributions to boost your retirement savings.