Senior Software Engineer - Maximo

National Grid plc; New York (NY); Hybrid; USD 137,000 - 161,000; Full time

Benefits offered by this job

Annual bonus

Private medical insurance

Generous pension

Job summary

National Grid is seeking a Software Engineer - Maximo to design, build, and maintain IBM Maximo/MAS capabilities across gas operations. You will collaborate with product teams, business stakeholders, and engineers to translate requirements into secure, scalable solutions and deliver integrations, automation scripts, reports, and fixes.

The role emphasizes continuous improvement, security alignment, and supporting the Maximo platform post-implementation, with hybrid work options across NY/MA

Qualifications

• Bachelor’s degree or equivalent practical experience in IT/CS/Engineering.
• 5+ years of Scrum/Agile, ITIL, and SDLC practices.
• 2+ years on an Agile development team.
• 2+ years implementing or supporting Maximo in cloud-based architectures.

Responsibilities

• Provide technical support for the Gas Enterprise Asset Management platform, including IBM Maximo 7.6 and MAS 9.
• Design, develop, configure, test, and support current- and future-state Maximo solutions across the full software delivery lifecycle.
• Deliver maintainable application changes, production fixes, performance improvements, and operational support for Maximo applications, integrations, and related components.
• Partner with stakeholders to translate requirements into technical designs and delivery plans.
• Guide teams in engineering best practices and day-to-day support processes.
• Build and support integrations with enterprise systems using Web Services, REST/SOAP, and Maximo Integration Framework.

Skills

Maximo

Cloud architecture

CI/CD

REST/SOAP

Kubernetes

Docker

Stakeholder collaboration

Security compliance

Automation scripting

BIRT reports

Education

Bachelor’s degree in IT/CS/Engineering

Tools

GitHub Copilot

Claude

ChatGPT

Job description

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Software Engineer - Maximo, and find your superpower. We need you!

We want to find an innovative, adaptable, and strategic Software Engineer for our Maximo team. This position can be located in Waltham, MA, Brooklyn, NY, Hicksivlle, NY, or Syracuse, NY (candidates may also reside in either Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). If you yearn to be innovative, contribute new ideas, and play a critical part in our Enterprise Asset Management organization, we want to hear from you!

What you'll do

As Software Engineer - Maximo, you'll play a pivotal role in supporting the Gas Enterprise Asset Management system. You'll design, build, configure, test, and maintain IBM Maximo and MAS capabilities that support critical gas business processes. You'll partner with the Systems Integrator, product teams, business stakeholders, and peer engineers to translate requirements into secure, scalable, and maintainable technical solutions. You'll also deliver integrations, automation scripts, configuration changes, reports, defect fixes, and performance improvements while ensuring solutions align with National Grid standards, security requirements, and delivery commitments. Following implementation, you'll provide ongoing platform support and continuous improvement across capabilities such as Work Management and Execution, Construction, and Inspections and Maintenance for Gas Operations. Key responsibilities include the following:

• Provide technical support for the Gas Enterprise Asset Management platform, including IBM Maximo 7.6 and MAS 9.
• Design, develop, configure, test, and support current- and future-state Maximo solutions across the full software delivery lifecycle.
• Deliver maintainable application changes, production fixes, performance improvements, and operational support for Maximo applications, integrations, and related components.
• Partner with business stakeholders, product teams, and functional leads to gather, clarify, and translate requirements into technical designs and delivery plans.
• Guide technical and functional teams in adopting engineering best practices, operational standards, and effective day-to-day support processes.
• Apply AI-enabled development tools, including GitHub Copilot, Claude, ChatGPT, and IBM Bob, where they improve quality, productivity, support outcomes, or end-user value.
• Build and support integrations with enterprise systems using Web Services, REST/SOAP, Azure API Management, and the Maximo Integration Framework.
• Enhance Maximo through configuration, workflows, automation scripts, MBO customizations, BIRT reports, and related application extensions.
• Troubleshoot and resolve issues across applications, integrations, workflows, reporting, performance, and data integrity.
• Create validation documents, test plans, test cases, and deployment evidence to support reliable and auditable delivery.
• Maintain technical documentation, including system designs, deployment guides, design specifications, configuration notes, and user guides.
• Mentor teammates, share technical knowledge, and contribute to a culture of continuous learning and engineering excellence.
• Build trusted relationships with business and IT stakeholders through clear communication, responsive support, and high-quality delivery.

About you

• Bachelor’s degree in information technology, Computer Science, Engineering, Business Information Systems, or a related field, or equivalent practical experience.
• 5+ years of experience with Scrum/Agile, ITIL, and SDLC practices.
• 5+ years of experience in application development, application support, or enterprise platform engineering.
• 2+ years of experience working on an Agile development team.
• 2+ years of experience implementing or supporting Maximo in cloud-based architectures.
• Strong knowledge of Enterprise Asset Management systems, Maximo implementation practices, and utility asset management processes.
• Strong understanding of Maximo architecture, modules, security model, configuration patterns, and extension points.
• Experience configuring and extending Maximo, including Database Configuration, Escalations, Cron Tasks, workflows, automation scripts, MBO customizations, BIRT reports, and integration frameworks.
• Experience developing or supporting integrations with SAP, Salesforce, GIS, mobile applications, and other enterprise platforms.
• Experience with Kubernetes, Docker, cloud deployment patterns, source control, and CI/CD practices.
• Experience optimizing Maximo performance and improving reliability, maintainability, and operational support outcomes.

More Information

Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!

Rewarding work and a collaborative, team-oriented culture are just the beginning. Review our digital benefit guide at ngbenefitslivebrighter.com for full details and descriptions.

Our organization follows a hybrid work structure in our service territory (NY & MA and adjacent states) where employees can work remotely or from the office, as needed. Working from the office is encouraged when working on tasks that require a high degree of collaboration. We work with our employees to foster a flexible work schedule.

#LI-CL1 #LI-HYBRID

Downstate NY $137,000 - $161,000 a year

Massachusetts $129,000 - $151,000 a year

Upstate NY $114,000 - $134,000 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.