Product Manager, Data & Analytics Platform (Remote)

National Grid; Hicksville (NY); Hybrid; USD 107,000 - 125,000; Full time

Job summary

National Grid is seeking a Product Manager for its Data & Analytics Platform to bridge business needs with platform delivery. You will manage demand intake, roadmaps, and governance, coordinating across engineering, governance, security, and vendors to deliver measurable value.

You will ensure alignment with business objectives, translate requirements into actionable delivery plans, and monitor value realization and KPI outcomes while supporting quarterly planning and funding discussions.

Qualifications

• Experience in product management, program management, project delivery, or technology portfolio management.
• Experience with Agile delivery models and backlog management practices.
• Strong stakeholder management and communication skills.
• Experience facilitating prioritization, planning, and dependency management across multiple teams.
• Ability to translate business objectives into clear requirements and delivery outcomes.
• Experience producing executive-level reporting and delivery communications.
• Strong analytical and problem-solving skills with an outcome-focused mindset.
• Familiarity with enterprise data and analytics environments.
• Experience supporting technology transformation or modernization initiatives preferred.

Responsibilities

• Manage demand intake processes across data and analytics platforms.
• Facilitate prioritization activities to align work with business objectives, platform strategy, and available capacity.
• Maintain integrated roadmaps and delivery backlogs across multiple platform products and initiatives.
• Coordinate dependencies across engineering teams, business units, governance teams, security teams, and external vendors.
• Develop and communicate roadmap updates, delivery status, risks, decisions, and business outcomes to stakeholders and leadership.
• Support quarterly planning, portfolio reviews, funding discussions, and governance forums.
• Define and track value realization metrics including adoption, utilization, operational improvements, cost optimization outcomes and service KPIs.
• Partner with data development teams and business data leaders to ensure business requirements are understood and translated into actionable delivery plans.
• Promote platform adoption by engaging stakeholders, gathering feedback, and identifying opportunities for improvement.
• Identify opportunities to improve delivery processes, planning approaches, and stakeholder engagement models.
• Monitor and manage ServiceNow tickets and support requests, ensuring timely investigation, resolution, and communication with stakeholders.
• Oversee support operations by tracking ticket aging, backlog health ensuring SLA compliance.
• Coordinate project funding, budget tracking, charge code maintenance, resource planning, effort tracking, and allocation activities to support operational and project delivery objectives.

Skills

Product management

Program management

Project delivery

Stakeholder management

Agile

Backlog management

Tools

ServiceNow

Job description

National Grid is seeking a Product Manager for its Data & Analytics Platform to bridge business needs with platform delivery. You will manage demand intake, roadmaps, and governance, coordinating across engineering, governance, security, and vendors to deliver measurable value.

You will ensure alignment with business objectives, translate requirements into actionable delivery plans, and monitor value realization and KPI outcomes while supporting quarterly planning and funding discussions.