Product Manager - Data & Analytics Platform (Hybrid)

National Grid; Waltham (MA); Hybrid; USD 100,000 - 125,000; Full time

Job summary

National Grid is seeking a Product Manager for its Data & Analytics Platform team. The role can be based in multiple locations and requires navigating a hybrid work model across NY and MA.

You will manage demand intake, prioritize work, and maintain roadmaps to translate investments into measurable business value. You will coordinate across engineering, governance, security, and data teams, communicating roadmaps, risks, and outcomes to leadership, while supporting planning, budgets, and

Qualifications

• Experience in product management, program management, or technology portfolio management.
• Experience working with Agile delivery models and backlog management practices.
• Strong stakeholder management and communication skills.
• Experience facilitating prioritization, planning, and dependency management across multiple teams.
• Ability to translate business objectives into clear requirements and delivery outcomes.
• Experience producing executive-level reporting and delivery communications.
• Familiarity with enterprise data and analytics environments.

Responsibilities

• Manage demand intake processes across data and analytics platforms.
• Facilitate prioritization activities to align work with business objectives, platform strategy, and available capacity.
• Maintain integrated roadmaps and delivery backlogs across multiple platform products and initiatives.
• Coordinate dependencies across engineering teams, business units, governance teams, security teams, and external vendors.
• Develop and communicate roadmap updates, delivery status, risks, decisions, and business outcomes to stakeholders and leadership.
• Support quarterly planning, portfolio reviews, funding discussions, and governance forums.
• Define and track value realization metrics including adoption, utilization, operational improvements, cost optimization outcomes and service KPIs.
• Partner with data development teams and business data leaders to ensure business requirements are understood and translated into actionable delivery plans.
• Promote platform adoption by engaging stakeholders, gathering feedback, and identifying opportunities for improvement.
• Identify opportunities to improve delivery processes, planning approaches, and stakeholder engagement models.
• Monitor and manage ServiceNow tickets and support requests, ensuring timely investigation, resolution, and communication with stakeholders.
• Oversee support operations by tracking ticket aging, backlog health ensuring SLA compliance.
• Coordinate project funding, budget tracking, charge code maintenance, resource planning, effort tracking, and allocation activities to support operational and project delivery objectives.

Skills

Product management

Agile delivery

Stakeholder management

Backlog management

Delivery coordination

Value realization metrics

Data & Analytics platforms

Program management

Executive reporting

Team collaboration

Tools

ServiceNow

Job description

National Grid is seeking a Product Manager for its Data & Analytics Platform team. The role can be based in multiple locations and requires navigating a hybrid work model across NY and MA.

You will manage demand intake, prioritize work, and maintain roadmaps to translate investments into measurable business value. You will coordinate across engineering, governance, security, and data teams, communicating roadmaps, risks, and outcomes to leadership, while supporting planning, budgets, and