Product Manager - Customer Segmentation & Personalization

Highmark Health; Cheyenne (WY); Hybrid; USD 86,000 - 139,000; Full time

Job summary

Highmark Health is seeking a Product leader to develop and execute product strategies that enable data-driven decisions and personalized customer experiences. You will own the product roadmap, partner with analytics, data, and technology teams, and drive adoption and business value.

You will collaborate with the Product Owner and Delivery Team to translate objectives into actionable plans, measurable outcomes, and delivered capabilities, while aligning with the department's strategic roadmap and

Qualifications

• 3 years of Product experience.
• 3 years with the Software Lifecycle.
• 1 year of Advanced domain experience.
• Bachelor's Degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree
• Preferred: 1 year with the Agile process.
• Preferred: Experience designing and operationalizing customer segmentation capabilities.

Responsibilities

• Understand the department's and the company's strategic roadmap and develop a holistic product vision and the corresponding product strategy to drive maximum value.
• Actively anticipates future needs and utilizes metrics and qualitative input to identify asset improvement opportunities.
• Represent the product in all governance meetings.
• Clearly sets and communicates roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
• Serve as accountable owner for the sets of products/tools within the designated portfolio.
• Identify and drive both cross-product and cross-customer value and shared learnings.
• Own the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog.
• Other duties as assigned.

Skills

Business Acumen for P&Ls

Communication

Conflict Management

Education

Bachelor's Degree in science, technology, mathematics or related field

Job description

Highmark Health is seeking a Product leader to develop and execute product strategies that enable data-driven decisions and personalized customer experiences. You will own the product roadmap, partner with analytics, data, and technology teams, and drive adoption and business value.

You will collaborate with the Product Owner and Delivery Team to translate objectives into actionable plans, measurable outcomes, and delivered capabilities, while aligning with the department's strategic roadmap and