Product Manager, Customer Orders (Hybrid)

Biopharma Careers; Raynham (MA); On-site; USD 94,000 - 152,000; Full time

Job summary

Johnson & Johnson’s DePuy Synthes Technology organization is recruiting for a Professional, Customer Orders, located in Raynham, MA; Raritan, NJ; West Chester, PA; Palm Beach Gardens, FL; or Warsaw, IN. You’ll translate business needs into technical requirements and optimize order-to-cash processes, delivering compliant, high-quality customer experiences.

Responsibilities include collaborating with Sales, Customer Service, Supply Chain, Finance, and IT; supporting testing, validation, and

Qualifications

• Bachelor’s degree required in Information Systems, Computer Science, Business, Engineering, or related field.
• Advanced degree (e.g., MBA or Master’s in Information Systems) preferred.

Responsibilities

• Serve as liaison between Commercial business partners and IT to translate customer order management needs into requirements.
• Support lifecycle of technology products and solutions for customer orders (enhancements, defects, testing, release).
• Lead AI, analytics, and automation to modernize platforms for engagement, pricing, and revenue optimization.

Skills

Agile

Analytical

Coaching

Stakeholder Management

Education

Bachelor's degree

Advanced degree preferred

Tools

ERP

CRM

Order Management

Job description

Johnson & Johnson’s DePuy Synthes Technology organization is recruiting for a Professional, Customer Orders, located in Raynham, MA; Raritan, NJ; West Chester, PA; Palm Beach Gardens, FL; or Warsaw, IN. You’ll translate business needs into technical requirements and optimize order-to-cash processes, delivering compliant, high-quality customer experiences.

Responsibilities include collaborating with Sales, Customer Service, Supply Chain, Finance, and IT; supporting testing, validation, and