Product Manager – Credentialing & Digital Enrollments

Capital One Group; McLean (VA); Hybrid; USD 165,000 - 188,000; Full time

Job summary

Capital One is seeking a strategic Product Manager within Credential Management to lead enterprise-wide transformation for secure, scalable enrollment and credentialing experiences across Native and Web channels. You will partner with engineering, cybersecurity, risk, and cross-LOB leaders to shape and implement long-term destination strategy.

You will drive a north star for both native and web experiences, own delivery of autolinking and standalone enrollment flows, and provide leadership to

Qualifications

• Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related).
• Bachelor's degree with at least 3 years of Product Management experience
• Preferred: experience translating business strategy into consumer-facing digital products

Responsibilities

• Lead enterprise-wide transformation of Credential Management aligned to long-term business value, customer impact, and platform efficiency.
• Define and evolve the north star strategy for Native and Web channels integrating modern security and risk mitigation.
• Own the delivery of next-gen credentialing experiences—including autolinking, standalone enrollment, and account opening flows.
• Provide strategic and technical thought leadership across internal and external partners (e.g., fraud, cyber, tech), ensuring adherence to standards for security, change control, and resilience.
• Govern the execution of core enrollment capabilities to deliver seamless, trusted user experiences within the Native (mobile app) and Web channels

Education

Bachelor's/Master’s in quantitative field or Business/Marketing

Job description

Capital One is seeking a strategic Product Manager within Credential Management to lead enterprise-wide transformation for secure, scalable enrollment and credentialing experiences across Native and Web channels. You will partner with engineering, cybersecurity, risk, and cross-LOB leaders to shape and implement long-term destination strategy.

You will drive a north star for both native and web experiences, own delivery of autolinking and standalone enrollment flows, and provide leadership to