Product Manager, Content Strategy & Knowledge

Pierce Technology Corp; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Pierce Technology Corp in New York seeks a Product Manager for Content Strategy and Knowledge Management to shape how we create, organize, and share information across the organization. The role emphasizes user experience and effective knowledge management for both internal teams and external users.

You will partner with cross-functional teams to improve content platforms, drive data-driven decisions, and build scalable processes for content creation, curation, and dissemination.

Qualifications

• 5+ years in product management or content strategy.
• Strong CMS knowledge and knowledge management practices.
• Proven track record in content strategies.
• Excellent communication and collaboration across teams.
• Experience in user research and analysis.
• Strong analytical, data-driven decision making.
• 8-10+ years of experience.

Responsibilities

• Develop and execute a comprehensive content strategy.
• Conduct content audits and user research to identify gaps.
• Establish best practices for content creation and management.
• Develop structured knowledge management processes.
• Implement systems for knowledge sharing and easy access.
• Collaborate with IT and design to enhance platforms.
• Partner with stakeholders to align content with goals.
• Facilitate workshops and training on content practices.
• Set metrics and analyze data to improve content quality and engagement.

Skills

Content strategy

Knowledge management

Cross-functional collaboration

User research

Data analysis

PowerPoint

Tools

CMS (Content Management System)

Job description

Pierce Technology Corp in New York seeks a Product Manager for Content Strategy and Knowledge Management to shape how we create, organize, and share information across the organization. The role emphasizes user experience and effective knowledge management for both internal teams and external users.

You will partner with cross-functional teams to improve content platforms, drive data-driven decisions, and build scalable processes for content creation, curation, and dissemination.