Product Manager, Client Dashboard

Insight Global; Woonsocket (RI); On-site; USD 140,000 - 180,000; Full time

Job summary

Insight Global seeks a Product Lead for the Client Dashboard workstream to define the vision, strategy, and roadmap, and to collaborate with Client Engagement, Operations, Sales, Service, Reporting, Analytics, Product, Design, and Technology teams. You will own the backlog, translate business needs into dashboard features, lead refinements, and ensure acceptance criteria are met.

You will coordinate testing, releases, and post-release activities, and present progress to stakeholders while

Qualifications

• 5 to 7+ years of relevant experience in product ownership, product management, business analysis, project management, consulting, IT, or a closely related field.
• Demonstrated experience owning a product roadmap and prioritized team backlog.
• Strong understanding of data, reporting, analytics, or product metrics to support business decisions.

Responsibilities

• Define and communicate the short-term and long-term product vision, strategy, and roadmap.
• Own and maintain the team backlog, including features, user stories, acceptance criteria, dependencies, and delivery priorities.
• Lead refinement sessions and ensure the engineering team has clear business context and requirements.
• Coordinate with engineering and partner teams during testing, release, deployment, and post-release activities.
• Lead product demonstrations and present dashboard capabilities and progress to business and technology stakeholders.
• Help establish effective team practices while coaching and supporting junior team members.

Skills

Product ownership

Roadmap ownership

Agile product development

Stakeholder management

Communication skills

Analytical thinking

Education

Bachelor’s degree in Business/Technology/Engineering or related field

Job description

Job Description

• Serve as the Product Lead for the Client Dashboard workstream.
• Define and communicate the short-term and long-term product vision, strategy, and roadmap.
• Meet with Client Engagement, Client Operations, Sales, Service, Reporting, Analytics, Product, Design, and Technology stakeholders to understand their needs.
• Identify the information clients and internal colleagues need to understand client health, operational performance, strategic priorities, risks, opportunities, and business outcomes.
• Translate business needs into intuitive dashboard features, reporting experiences, workflows, and scalable digital capabilities.
• Partner with design and business stakeholders to incorporate the client perspective into the dashboard experience.
• Own and maintain the team backlog, including features, user stories, acceptance criteria, dependencies, and delivery priorities.
• Lead refinement sessions and ensure the engineering team has clear business context and requirements.
• Review completed user stories and validate that delivered functionality meets the documented acceptance criteria.
• Coordinate with engineering and partner teams during testing, release, deployment, and post-release activities.
• Set direction for planning increments and provide transparency into priorities, dependencies, risks, and progress.
• Establish OKRs and KPIs related to dashboard adoption, client satisfaction, operational effectiveness, product health, and business value.
• Monitor usage, performance, and customer feedback to identify problems and opportunities for enhancement.
• Incorporate product learnings and stakeholder feedback into future backlog priorities.
• Lead product demonstrations and present dashboard capabilities and progress to business and technology stakeholders.
• Help establish effective team practices while coaching and supporting junior team members

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 5 to 7+ years of relevant experience in product ownership, product management, business analysis, project management, consulting, IT, or a closely related field.
• Previous experience working in Agile product development.
• Demonstrated experience owning a product roadmap and prioritized team backlog.
• Experience translating business and user needs into:
  • Digital product capabilities
  • Dashboard or reporting requirements
  • Product features
  • User stories
  • Detailed acceptance criteria
• Strong understanding of how data, reporting, analytics, or product metrics can be used to support business decision-making.
• Experience working with cross-functional teams that may include business stakeholders, engineering, design, architecture, operations, analytics, and reporting.
• Ability to identify critical user information needs and prioritize features based on business value and customer outcomes.
• Experience managing dependencies, planning increments, testing, releases, and post-release product activities.
• Strong analytical, organizational, negotiation, and stakeholder-management skills.
• Strong communication and presentation skills, including the ability to communicate a product vision and demonstrate completed features to stakeholders.
• Bachelor’s degree in Business, Technology, Finance, Engineering, or a related field, or equivalent professional experience.