Product Manager, CashPro Security

Bank of America; Charlotte (NC); On-site; USD 125,000 - 155,000; Full time

Job summary

Bank of America is seeking a Product Manager for CashPro Security to lead end-to-end delivery of security initiatives, partnering with Technology, Information Security, Fraud, Risk and Operations teams. You will translate complex needs into actionable product roadmaps and measure impact with dashboards.

Role requires strong product management, analytics, and cross-functional influence. Location includes Chicago, IL or New York, NY with in-office collaboration and flexible role-specific

Qualifications

• Bachelor's Degree required.

Responsibilities

• Own the end-to-end delivery of strategic security initiatives from planning through implementation and post-launch measurement.
• Partner with technology teams to define requirements, prioritize roadmaps, manage dependencies, and drive execution.
• Develop and maintain product metrics, scorecards, and executive reporting for adoption, risk reduction, and outcomes.
• Manage vendor relationships and evaluate technologies to support CashPro's security strategy.
• Translate complex business and security needs into actionable product strategies and requirements.
• Monitor product performance and identify enhancements to improve security and user experience.
• Support governance, risk management, audit, and regulatory activities.
• Communicate strategy, progress, risks, and outcomes to senior leadership.

Skills

Product Management

Strategic Thinking

Market Analysis

Project Management

Written Communications

Oral Communications

Problem Solving

Presentation Skills

User Experience Design

Prioritization

Digital Marketing

Education

Bachelor's Degree

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description: CashPro is Bank of America's digital banking platform, serving hundreds of thousands of users globally across payments, receivables, reporting, liquidity, trade, and administration capabilities. CashPro continues to invest in industry‑leading security solutions that help protect clients, strengthen authentication, and combat evolving cyber threats. This Product Manager will be responsible for driving the delivery and ongoing management of key CashPro Security initiatives. The role will partner closely with Technology, Information Security, Fraud, Risk, Client Protection, Operations, and other stakeholder groups to deliver security solutions that improve client protection while maintaining a strong user experience.

Responsibilities include:

• Own the end-to-end delivery of strategic security initiatives from planning through implementation and post-launch measurement.
• Partner with technology teams to define requirements, prioritize roadmaps, manage dependencies, and drive execution.
• Develop and maintain product metrics, scorecards, and executive reporting to measure adoption, effectiveness, risk reduction, and business outcomes for Security efforts.
• Manage strategic vendor relationships and evaluate emerging technologies that support CashPro's security strategy.
• Build strong partnerships across Technology, Information Security, Client Protection, Fraud, Risk, Operations, and Product teams.
• Translate complex business, security, and client needs into actionable product strategies and requirements.
• Monitor product performance, identify enhancement opportunities, and recommend solutions that improve security and client experience.
• Support product governance, risk management, audit, and regulatory activities.
• Communicate product strategy, progress, risks, and outcomes to senior leadership and key stakeholders.

This role supports security initiatives focused on authentication modernization, identity verification, fraud prevention, security insights, and other strategic platform security capabilities outlined within the CashPro Security roadmap. The role helps support ongoing needs of CashPro Security and Authentication that need to be monitored and supported.

Required Skills:

• 5+ years of product management, digital banking, cybersecurity, fraud, payments, treasury management, consulting or related experience.
• Experience leading complex initiatives across multiple organizations and stakeholder groups.
• Strong product management skills including strategy, roadmap development, requirements definition, prioritization, and execution.
• Proven ability to drive delivery through technology and cross-functional partners.
• Experience developing metrics, reporting, and data-driven recommendations.
• Strong analytical, problem‑solving, and decision‑making capabilities.
• Excellent verbal and written communication skills.
• Strong relationship management and influencing skills within a matrixed organization.
• Ability to manage competing priorities and operate effectively in a fast‑paced environment.
• Demonstrated ownership, accountability, and execution focus.
• Bachelor's Degree required

Desired Skills:

• Treasury Management or Global Payments Solutions experience.
• Knowledge of cybersecurity, fraud prevention, authentication, identity verification, or digital identity solutions.
• Experience managing third‑party vendors and strategic technology partnerships.
• Familiarity with authentication technologies such as MFA, passkeys, FIDO, SSO, federated identity, behavioral analytics, or identity verification.
• Experience working with Information Security, Fraud, Risk, Compliance, or Audit organizations.
• Experience creating executive‑level dashboards, scorecards, and business reporting.
• Knowledge of the corporate digital banking security landscape and emerging cyber threats.
• Experience supporting commercialization, client adoption, and go‑to‑market initiatives.

Skills:

• Oral Communications
• Prioritization
• Product Management
• Product Marketing and Branding
• User Experience Design
• Presentation Skills
• Process Effectiveness
• Product Design and Development
• Strategic Thinking
• Digital Marketing
• Market Analysis
• Problem Solving
• Project Management
• Written Communications
• Shift: 1st shift (United States of America)
• Hours Per Week: 40

Pay Transparency details US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay range $125,000.00 - $154,600.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits:

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe. Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency