Product Manager (Beyond Fuel)

WEX, Inc.; Washington (District of Columbia); On-site; USD 80,000 - 110,000; Full time

Job summary

WEX, Inc. is seeking an early-career Product Manager to shape payments solutions within NAM. You will own features, drive adoption, and work closely with engineering, design, and GTM teams to deliver customer value.

You will design test-and-learn plans, conduct customer interviews, and translate insights into concrete product requirements. This role emphasizes AI-enabled research and cross-functional collaboration for scalable platform capabilities.

Qualifications

• Experience validating product concepts with customers.
• Ability to translate customer problems into clear requirements.
• Familiarity with platform thinking and APIs is a plus.

Responsibilities

• Own features and adoption end-to-end from concept to launch.
• Design and run test-and-learn experiments to validate demand.
• Interview customers and analyze behavior to inform decisions.
• Translate problems into actionable product requirements for eng/design.
• Define platform priorities to standardize shared capabilities.
• Define APIs and integration patterns for reuse across products.
• Explain tech constraints to stakeholders to inform scope and timelines.
• Leverage AI to accelerate research, prototyping, and analysis.

Skills

End-to-end ownership

Test-and-learn design

Customer interviews

Requirements writing

Platform prioritization

API design and reuse

Tech constraint translation

AI in product lifecycle

Job description

About the Role

WEX is transforming how businesses manage spend-with a vision beyond fuel through a growing set of payments and expense capabilities built on shared platform investments.

We are looking for a curious, execution-driven early career Product Manager to help build and scale our next generation of payments solutions. You'll build great products and own adoption, usage, and customer value-not just feature delivery.

This role sits within the North American Mobility (NAM) Product Team and will focus on bringing new products to market, defining test-and-learn strategies, and owning features end-to-end. You will work closely with senior product leaders, engineering, design, and go-to-market teams to deliver solutions that customers actually use and love-not just features we ship. This is an ideal role for someone early in their product career who is hungry to learn, highly curious, and excited to leverage AI across the product development lifecycle.

What You'll Do:

• Own product features and adoption end-to-end: Support the development of new payments capabilities and workflows-from concept through launch and iteration to ensure they're actually adopted.

• Design and execute test-and-learn plans: Define experiments (e.g., fake door tests, betas, GTM validation) to validate customer demand, usage, and product-market fit.

• Work directly with customers: Conduct interviews, participate in ride-alongs, and synthesize insights to inform product decisions. Analyze real customer behavior using data, research, and field insights especially to identify where customers drop off and why.

• Translate customer problems into product requirements: Write clear, actionable requirements and partner with engineering and design to bring them to life.

• Define platform priorities: Identify opportunities to simplify, standardize, and scale shared capabilities that can be leveraged across multiple products.

• Build for reuse: Define APIs, services, integration patterns, and shared capabilities that make it easier for teams to launch new customer experiences without rebuilding common functionality.

• Translate technical constraints into product decisions: Work with engineering to understand system limitations (e.g., payments, credit, integrations) and communicate them clearly to cross-functional stakeholders to inform scope, tradeoffs, and timelines.

• Leverage AI across the product lifecycle (core expectation):Use AI tools to accelerate research and synthesis, prototype ideas and flows, analyze