Product Manager (Beyond Fuel)

WEX, Inc.; San Francisco (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

WEX, Inc. in San Francisco is seeking an early-career Product Manager to help build and scale our next generation of payments solutions. You will own adoption and customer value, not just feature delivery, and work with engineering, design, and GTM teams.

Sitting in NAM Product Team, you will define test-and-learn strategies, conduct customer interviews and synthesize insights to inform decisions. You will translate problems into requirements and help create reusable platform capabilities.

Qualifications

• Early in career with enthusiasm to learn and grow in product management.
• Ability to design and run simple experiments to validate ideas.
• Comfort communicating with engineering, design, and GTM teams.

Responsibilities

• Own product features and adoption end-to-end, from concept to launch and iteration.
• Design and execute test-and-learn plans to validate demand and product-market fit.
• Interview customers, synthesize insights, and inform decisions with data and field insights.
• Translate customer problems into actionable product requirements with engineering and design.
• Define platform priorities to scale shared capabilities across products.
• Build for reuse by defining APIs, services, and integration patterns.
• Translate technical constraints into product decisions with stakeholders.
• Leverage AI across the product lifecycle to accelerate research and prototyping.

Skills

Product management

User research

Data analysis

Cross-functional collaboration

Job description

About the Role

WEX is transforming how businesses manage spend-with a vision beyond fuel through a growing set of payments and expense capabilities built on shared platform investments.

We are looking for a curious, execution-driven early career Product Manager to help build and scale our next generation of payments solutions. You'll build great products and own adoption, usage, and customer value-not just feature delivery.

This role sits within the North American Mobility (NAM) Product Team and will focus on bringing new products to market, defining test-and-learn strategies, and owning features end-to-end. You will work closely with senior product leaders, engineering, design, and go-to-market teams to deliver solutions that customers actually use and love-not just features we ship. This is an ideal role for someone early in their product career who is hungry to learn, highly curious, and excited to leverage AI across the product development lifecycle.

What You'll Do:

• Own product features and adoption end-to-end: Support the development of new payments capabilities and workflows-from concept through launch and iteration to ensure they're actually adopted.

• Design and execute test-and-learn plans: Define experiments (e.g., fake door tests, betas, GTM validation) to validate customer demand, usage, and product-market fit.

• Work directly with customers: Conduct interviews, participate in ride-alongs, and synthesize insights to inform product decisions. Analyze real customer behavior using data, research, and field insights especially to identify where customers drop off and why.

• Translate customer problems into product requirements: Write clear, actionable requirements and partner with engineering and design to bring them to life.

• Define platform priorities: Identify opportunities to simplify, standardize, and scale shared capabilities that can be leveraged across multiple products.

• Build for reuse: Define APIs, services, integration patterns, and shared capabilities that make it easier for teams to launch new customer experiences without rebuilding common functionality.

• Translate technical constraints into product decisions: Work with engineering to understand system limitations (e.g., payments, credit, integrations) and communicate them clearly to cross-functional stakeholders to inform scope, tradeoffs, and timelines.

• Leverage AI across the product lifecycle (core expectation):Use AI tools to accelerate research and synthesis, prototype ideas and flows, analyze