Product Manager (Beyond Fuel)

WEX, Inc.; Chicago (IL); On-site; USD 85,000 - 115,000; Full time

Job summary

WEX, Inc. is seeking an early-career Product Manager to help build and scale payments solutions. You will own adoption and customer value end-to-end, collaborate with engineering and design, and define test-and-learn strategies.

You will engage with customers to gather insights and translate problems into clear product requirements, while shaping platform priorities for reuse and broader impact.

Qualifications

• Experience owning features end-to-end in a product role.
• Ability to design and run test-and-learn experiments (e.g., beta tests, GTM validation).
• Strong customer interview and insight synthesis skills.
• Ability to translate customer problems into actionable product requirements.

Responsibilities

• Own product features and adoption end-to-end from concept to launch and iteration.
• Design and execute test-and-learn plans to validate demand and usage.
• Engage with customers through interviews and field insights to inform decisions.
• Translate technical constraints into clear product decisions for stakeholders.
• Define platform priorities to standardize and scale shared capabilities.
• Build for reuse by defining APIs and integration patterns.
• Collaborate with engineering to understand system limitations and communicate tradeoffs.
• Leverage AI across the product lifecycle to accelerate research and prototyping.

Skills

Product management

Customer interviews

AI in product

Test-and-learn planning

Job description

About the Role

WEX is transforming how businesses manage spend-with a vision beyond fuel through a growing set of payments and expense capabilities built on shared platform investments.

We are looking for a curious, execution-driven early career Product Manager to help build and scale our next generation of payments solutions. You'll build great products and own adoption, usage, and customer value-not just feature delivery.

This role sits within the North American Mobility (NAM) Product Team and will focus on bringing new products to market, defining test-and-learn strategies, and owning features end-to-end. You will work closely with senior product leaders, engineering, design, and go-to-market teams to deliver solutions that customers actually use and love-not just features we ship. This is an ideal role for someone early in their product career who is hungry to learn, highly curious, and excited to leverage AI across the product development lifecycle.

What You'll Do:

• Own product features and adoption end-to-end: Support the development of new payments capabilities and workflows-from concept through launch and iteration to ensure they're actually adopted.

• Design and execute test-and-learn plans: Define experiments (e.g., fake door tests, betas, GTM validation) to validate customer demand, usage, and product-market fit.

• Work directly with customers: Conduct interviews, participate in ride-alongs, and synthesize insights to inform product decisions. Analyze real customer behavior using data, research, and field insights especially to identify where customers drop off and why.

• Translate customer problems into product requirements: Write clear, actionable requirements and partner with engineering and design to bring them to life.

• Define platform priorities: Identify opportunities to simplify, standardize, and scale shared capabilities that can be leveraged across multiple products.

• Build for reuse: Define APIs, services, integration patterns, and shared capabilities that make it easier for teams to launch new customer experiences without rebuilding common functionality.

• Translate technical constraints into product decisions: Work with engineering to understand system limitations (e.g., payments, credit, integrations) and communicate them clearly to cross-functional stakeholders to inform scope, tradeoffs, and timelines.

• Leverage AI across the product lifecycle (core expectation):Use AI tools to accelerate research and synthesis, prototype ideas and flows, analyze