Product Manager

Certara USA, Inc.; Wayne (PA); Remote; USD 110,000 - 160,000; Full time

Job summary

Certara USA, Inc. is seeking a Product Manager to deliver value through improvements to Certara Data Science applications. You will work at the intersection of UX, SMEs, engineering and marketing to drive adoption.

You will guide the product lifecycle from ideation to go-to-market, build roadmaps, and partner with sales and customer success to ensure customer outcomes. Strong analytics and remote communication are valued.

Qualifications

• BS/BA in science or technology related field or equivalent work experience.
• 5+ years' experience in product management
• Extremely organized system thinker
• Ability to shape an idea to deliver immediate business value beginning with MVP
• Excellence in analytics, independent research, unscripted interviews, and other intel gathering
• Challenge existing ideas and workflows to improve outcomes for users
• Curiosity about our clients and products
• Willingness to learn and adapt to rapid organizational change
• High tolerance for ambiguity and ability to create order
• Strong written and verbal communication in a remote environment

Responsibilities

• Engage with SMEs and customers to understand data workflows and pain points.
• Establish trusted customer relationships and translate insights into ideas.
• Guide product lifecycle from ideation to go-to-market and scale.
• Build roadmaps aligned with the application's vision and strategy.
• Partner with sales and customer success to ensure positive outcomes.
• Translate strategy into software priorities and understand customer personas.
• Ensure enterprise-grade performance, security, and compliance in the product.

Skills

Product management

Analytics

Research & interviews

Communication

Organizational thinking

Adaptability

Remote collaboration

Education

BS/BA in science or technology related field

Job description

Overview

About Certara

Certara's purpose is to assist in accelerating the development of meaningful medicines that make an impact on our society and the people that need them most. Our portfolio spans the discovery, preclinical, clinical, and post-marketing phases of drug development, working with over 1200 commercial companies, 250 academic institutions, and numerous regulatory agencies.

About Certara Data Sciences Team

We build software solutions for scientists. Certara's data science software enables companies to use data as effectively as possible at every point in the process. With our industry-leading products, researchers can manage, visualize, and interact with data. Scientists are freed from tedious data processing and can focus on their core task - making confident decisions for the benefit of patients. Within the team, innovation and creativity are highly valued, and everyone is given the opportunity for training and continuous development.

About the Role

As a Product Manager, you will deliver value to our customers through improvements to our applications. Specifically, you will be responsible for the development and successful adoption of our applications by our customers. You will be working at the intersection of multiple teams that include user experience, subject matter experts, engineering, and marketing.

Responsibilities

Customer Understanding & Advocacy

• Engage with our SMEs and customers to deeply understand data workflows and pain points.
• Establish trusted customer relationships.
• Collect customer insights and create actionable product ideas.

Product Strategy & Vision

• Identify and validate recurring customer problems that represent market opportunities and align with organizational capabilities.
• Understand the competitive landscape and be able to talk about strengths and weaknesses of our competition.
• Have broad awareness of the Certara Data Science portfolio to optimize software building.

Product Management

• Guide product lifecycle from ideation to development to go-to-market to scaled product-market-fit - ensuring successful execution of all steps.
• Build roadmap that aligns with our application's vision and strategy.
• Partner with sales and customer success teams to ensure successful outcomes for our customers.
• Translate product vision and strategy into reasoned software priorities.
• Understand the personas of customers, and how each persona engages with our software.
• Ensure customer requirements are met with enterprise grade capabilities in performance, scalability, and reliability; authentication; access control; and software validation and compliance.

Qualifications

Others in this role have:

• BS/BA in science or technology related field or equivalent work experience.
• 5+ years' experience in product management
• Demonstrated ability to be an extremely organized system thinker.
• Proficiency in shaping an idea in way that delivers immediate business value beginning with Minimum Viable Product
• Excellence in analytics, independent research, unscripted interviews, and other intel-gathering techniques
• Professionally challenge existing ideas and workflows to ensure optimal outcomes for users
• Curiosity about our clients and products
• Willingness to learn and serve, flexible in adapting to rapid organizational change, receptive of constructive criticism.
• High tolerance for ambiguity, low tolerance for mess; able to create order out of chaos.
• Ability to communicate effectively from a remote working environment.

Extra nice but not required qualities

• Familiarity with the clinical data stream, in areas adjacent to Data Management and Biostatistics
• Education or qualifications relating to business, programming, data science, health sciences, medical.

Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.