Portfolio Account Manager- Phoenix

Certara; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Certara in Phoenix is seeking a Portfolio Account Manager to serve as the primary client contact for Phoenix and Integral platforms, driving value, adoption, and revenue growth. You will build trusted relationships with client stakeholders, align their objectives with platform capabilities, and manage complex sales cycles to maximize bookings.

The role requires a strong track record in life sciences sales, exceptional communication, and the ability to coordinate cross-functionally with

Qualifications

• 5+ years as a business development manager in pharma or enterprise B2B SaaS.
• Master’s degree (in science) or advanced business degree preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Experience with Salesforce CRM and opportunity management.

Responsibilities

• Establish multiple-level contacts and build relationships with C-level executives.
• Qualify companies and contacts to understand needs and challenges.
• Grow sales by generating leads and pursuing opportunities.
• Develop client-specific solutions and contribute to RFP responses.
• Coordinate with marketing/BD to plan lead generation.
• Document activities in Salesforce Lightning CRM.
• Meet or exceed sales quotas monthly, quarterly, and annually.

Skills

Business development

Sales

Communication

Relationship building

MS Office

Education

Master’s degree in science or advanced business degree

Tools

Salesforce

Salesforce Lightning

MS Office

Job description

About Certara

Certara accelerates the potential of bringing medicines to market and to patients using biosimulation software, technology, and services to transform traditional drug discovery and development. Our clients include more than 2,400 biopharmaceutical companies, academic institutions, and regulatory agencies across 70 countries.

Overview

About Certara

Certara accelerates the potential of bringing medicines to market and to patients using biosimulation software, technology, and services to transform traditional drug discovery and development. Our clients include more than 2,400 biopharmaceutical companies, academic institutions, and regulatory agencies across 70 countries.

Our goal is to enable the life sciences industry's use of data, modeling, and analytics to make better decisions across the various phases of discovery and drug development. Our software and scientists incorporate modern advances in scientific understanding, drug development experience, data analysis, and AI resulting in significant opportunities to decrease the cost and increase the probability of success for new drug approval and commercialization.

Certara is hiring a Portfolio Account Manager for Phoenix. Serves as a primary contact for clients utilizing Certara’s Phoenix and Integral platforms, ensuring they achieve maximum value from these industry-leading solutions. Phoenix is the global gold standard for pharmacokinetic and pharmacodynamic (PK/PD) analysis and regulatory reporting, while Integral provides a secure, cloud-based environment to manage, organize, and share clinical and nonclinical data across teams and studies. Supports clients in adopting these tools to streamline data analysis, improve collaboration, and accelerate decision-making in drug development. Builds strong relationships with client stakeholders, aligning their objectives with Phoenix and Integral capabilities to enhance efficiency and compliance in regulatory submissions. Plays a key role in advancing Certara’s mission by helping organizations leverage Phoenix for high-quality PK/PD modeling and Integral for centralized, secure data management—ultimately enabling faster, more reliable development of new therapies.

This role requires strong initiative, self-motivation and collaborative skills to work with other team members within and externally to Certara. The ideal candidate for this position will possess a strong complex sales aptitude and a willingness to grow sales utilizing complex sales methodologies and approaches. You will develop, coordinate, and implement plans designed to increase existing business and create/capture new opportunities. You must be keenly aware of organizational growth initiatives related to the life science market and target customer segments, as well as Certara’s potential to meet customer needs with our software products and services. Ultimately, you are responsible for bookings and revenue growth through the use of value creation for your customers.

Responsibilities

• Establish multiple-level contacts within assigned accounts by presenting to, consulting with, and cultivating relationships at all influencers levels including the C-level executives.
• Qualify companies and contacts to understand the customer’s key needs/challenges through identification, discovery, planning and account/customer qualifications.
• Grow sales by successfully initiating client contacts, generate new leads, and follow up on assigned leads.
• Identify, profile and aggressively pursue new clients in the life sciences industry.
• Grow sales and follow-up leads into sales through professional key account management.
• Develop client specific solutions presentations and contribute to the RFP response and proposal process, developing appropriate win strategies based on your knowledge of the client.
• Work with marketing/BD to formulate lead-generation plans that will lead to new revenue generation opportunities.
• Participate in professional trade shows and clinical conferences, or the equivalent, (or as practically possible), setting up client meetings, exhibit coverage and lead generation.
• Document communication/discussions and all opportunity details in SalesForce.com to ensure a tracked record of existing correspondence and/or future next steps required.
• Utilize market knowledge and industry contacts to grow the Software and Service business in line with agreed commercial goals. This will include pursuing new product opportunities, identifying new contacts and accounts, and broadening the range of business in existing accounts.
• Meet/exceed sales quota on a monthly, quarterly, and annual basis.
• Follow Certara processes and best practices for properly working Marketing Qualified Leads (MQLs)
• Document all activities (phone and email outreach) within our Salesforce Lightning CRM

Qualifications

• 5+ years as a business development manager, preferably within the top 50 pharmaceutical companies and enterprise B2B SaaS industry
• Master’s degree (in a science discipline) or advanced business degree preferred
• Excellent communication skills, both verbal and written
• Attention to detail for capturing all sales interaction into Salesforce
• Strong organizational skills with the ability to multi-task and set priorities
• Ability to work in a high energy team environment
• Able to fully utilize the MS Office suite (Excel/Word/PPT)
• Proven track record of high level of sales performance in a competitive, dynamic market place.

Values

• High degree of professionalism: Lives the values of transparency, authenticity, collaboration, respect and accountability
• Has a "Growth Mindset"
• Is a "Continuous Learner"
• Ability to work autonomously and flexible with a roll your sleeve up mentality

Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.