Product Manager

SPS Commerce Inc; United States; Hybrid; USD 87,000 - 134,000; Full time

Job summary

SPS Commerce is looking for a Product Manager to shape the product strategy and roadmap that align market needs with SPS business goals. You will work closely with sales, customer success, UX and technology to translate strategy into actionable requirements, and guide epic-and-feature level planning to ensure successful development.

Your role focuses on revenue growth, profitability, and customer retention, with emphasis on collaboration across teams and a data-driven approach to product

Qualifications

• Bachelor's degree required; 3+ years of relevant experience preferred.
• Ability to influence and communicate across the company.
• Prior experience in a business-to-business environment is expected.

Responsibilities

• Define a product lifecycle strategy and drive alignment to the strategy and roadmap across sales, customer success, and technology.
• Manage a 1-2 year roadmap derived from the product strategy to drive growth, profitability and retention.
• Develop market expertise for SPS Revenue Recovery products and understand customer needs and industry trends.
• Partner with product marketing to enable successful product launches and go-to-market tools.

Skills

Influence & communication

B2B experience

Cross-functional collaboration

Education

Bachelor's Degree

Tools

Agile methodologies

Roadmap ownership

Job description

Description

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary

Job Summary: A Product Manager develops the product strategy and roadmap that integrates market, customer, and SPS business needs. Success is measured by impact to a product's revenue growth, profitability, and customer retention and the ability to influence and align the organization on the strategy, roadmap, and intended business impact of the roadmap. This role requires broad thinking beyond the technology of a product to encompass the people and process that differentiate SPS as a market leader. A Product Manager creates this perspective through developing a deep market, prospect, and customer knowledge using appropriate market research tactics; and developing a deep business knowledge through strong partnerships with sales, customer success, UX and technology. The ability to translate strategy to action is critical in this role and requires close partnership with UX designers and engineering leads to ensure requirements are clearly established for successful development by the technology teams.

Essential Responsibilities / Duties

Define a product lifecycle strategy based on market and business needs; drive alignment to the strategy and roadmap with key stakeholders across the sales, customer success, and technology organizations Manage a 1-2 year roadmap that is derived from the product strategy and architected to deliver on growth, profitability and retention targets Develop and continuously refine market expertise, which includes a deep understanding of how SPS Revenue Recovery products are used in the retail supply chain, customer experience needs, competition, and emerging trends related to assigned products Partner closely with product marketing to ensure successful new product launches; and to refine go-to-market tools to position the sales team for success Define epic and feature level requirements based on a strong understanding of market needs to ensure the whole product development team is set up to successfully execute on the product strategy Accountable for revenue growth and retention and profitability performance for assigned product portfolio

Minimum Requirements

• Bachelor's Degree and 3+ years of relevant experience
• Ability to influence and communicate across the company
• Prior experience in a business-to-business environment

Preferred Qualifications

• Strong written and verbal communication skills, with the ability to break complex workflows into simple solutions
• Comfort analyzing data to inform product decisions
• Experience with Agile methodologies and owning an external-facing software product roadmap
• Experience in SaaS, retail, or supply chain environments

Location

This role follows a hybrid work model, with regular in-office presence required at our Rogers, AR office.

What We Offer

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more. The annual salary range for this role is: $86,600- $134,200. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Welcome to SPS Commerce - where innovation meets impact.

As the world's largest retail network, we empower over 46,000 customers across diverse industries with cutting-edge cloud technology and expert support, helping them streamline supply chain operations and focus on what they do best.

At SPS, we believe every employee plays a vital role in our mission. Whether you're in Business Support, Customer Success, Sales or Technology your work drives real impact. We’re committed to creating a workplace where you’re empowered to do your best work, champion new ideas, and grow your career. When you succeed, we all succeed. We’re all about innovation, collaboration, and growth - and we’re just getting started.

Why SPS Commerce

• Impactful Work: Be part of a tech-driven, market-focused company that simplifies complex processes and helps products reach customers faster.
• Belonging Culture: We thrive on curiosity, collaboration, and celebrating wins together. Your voice matters here.
• Growth Opportunities: Enjoy diverse career paths, training, and visibility across roles - all within a company that values your contributions.
• Make Your Career Here: We invest in our people and provide the resources you need to succeed. At SPS, careers aren't just grown - they're made.