Sr. Social Media Manager

SPS Commerce Inc; Minneapolis (MN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Stock purchase plan

Paid time off

Job summary

SPS Commerce Inc. is seeking a Sr. Social Media Manager to own the development and execution of our social media strategy across priority channels.

You will lead editorial planning, craft on-brand storytelling, and partner with executives to grow our presence among retailers, brands, manufacturers, distributors, and logistics providers. The role is hybrid out of Minneapolis, MN, with remote options and a focus on data-driven results, collaboration, and innovative social content.

Qualifications

• 5+ years in digital and social marketing, B2B tech/SaaS experience required.
• Experience with corporate/internal communications and employer branding a plus.
• Experience using AI-powered tools for social media content development and analytics.
• Strong writing, editing, and storytelling skills.
• Ability to develop a strategic social media content calendar and execute with accountability.

Responsibilities

• Develop and execute SPS's social media strategy across LinkedIn, YouTube, TikTok, Facebook, and Instagram.
• Manage a comprehensive social media editorial calendar; write, schedule, and measure content.
• Leverage SPS Social Poster to streamline content sharing.
• Build executive thought leadership with internal partners.
• Collaborate with Marketing, Talent Marketing, Communications, Product teams for cohesive presence.
• Guide creation of high-impact social assets with designers and vendors.
• Monitor performance metrics and optimize for reach and growth.
• Respond to comments and messages to foster a positive online community.

Skills

Social media strategy

Editorial calendar

Storytelling

Data-driven

Writing & editing

Project management

Collaboration

AI-powered tools

Tools

Sprout Social

Figma

Canva

Job description

Description

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary

As a Sr. Social Media Manager on our External Communications Marketing team, you will own the development and execution of SPS Commerce's social media strategy across all priority channels. Reporting to the head of External Communications, you'll play a pivotal role in growing our brand presence and engaging our community of retailers, brands, manufacturers, distributors, and logistics providers. This role calls for a creative storyteller and strategic thinker who is data-driven, results-oriented, and a collaborative partner who can bring the SPS brand to life in the social sphere.

What You'll Do

• Drive SPS's social media strategy and execution across all priority channels including LinkedIn, YouTube, TikTok, Facebook, and Instagram, continuously reviewing and refining strategy to keep it aligned with business objectives.
• Manage and execute a comprehensive social media editorial calendar, including proactively mapping, writing, scheduling, and measuring copy and content.
• Leverage ClickUp to maintain a regular funnel of pre-drafted content via the SPS Social Poster to enable easier company-wide sharing.
• Develop and manage the social media presence of select SPS's executive leaders in partnership with the executive team and the internal communications team to build authentic, on-brand thought leadership.
• Partner with stakeholders across Marketing, Talent Marketing, Communications, The Source, and Product teams to ensure a cohesive and integrated social media presence that supports broader company initiatives.
• Partner with internal and external creatives, agencies, designers, and vendors to guide the development of high-impact social media assets including graphics, GIFs, short and long-form videos, and dynamic content templates.
• Monitor, analyze, and report on key performance metrics across all social channels, using data-driven insights to continuously optimize for reach, engagement, and growth.
• Monitor and respond to comments, messages, and mentions across all priority channels to foster a positive online community and address feedback.

Where You'll Work

This role is hybrid out of our headquarters in Minneapolis, MN or open to remote candidates. We Succeed Together through in-person collaboration, balanced with remote work to provide flexibility.

What You'll Bring

• 5+ years of experience in digital and social marketing, specifically developing comprehensive social media strategy and managing multiple social channels within a B2B technology or SaaS environment; supply chain, CPG, or retail domain experience required.
• Experience in corporate communications with an understanding of internal communications and culture practices; candidates with direct experience in employer brand strategy will be considered especially qualified.
• Demonstrated experience using AI-powered tools for social media content development, management, and performance analysis including AI-driven copywriting, content optimization, automated scheduling, social listening, and sentiment analysis.
• Strong writing, editing, and communication skills with a keen eye for detail and ability to craft compelling narratives.
• Demonstrated ability to develop a strategic social media content calendar and execute with high accountability for production quality.
• Proficiency in social media management and analytics tools such as Sprout Social, with the ability to translate data into actionable insights.
• Experience with graphic design and video editing platforms such as Figma or Canva to create visually compelling social media assets.
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• A collaborative spirit with the ability to build strong relationships with internal stakeholders.
• A passion for social media, a creative mindset, and a desire to stay ahead of the latest trends and best practices.

What We Offer

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more. The annual salary range for this role is: $90,200 - $129,800. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

Commitment to our Employees

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. We are committed to affirmative action and equal opportunity in all aspects of employment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Welcome to SPS Commerce

where innovation meets impact. As the world’s largest retail network, we empower over 46,000 customers across diverse industries with cutting-edge cloud technology and expert support, helping them streamline supply chain operations and focus on what they do best. At SPS, we believe every employee plays a vital role in our mission. Whether you're in Business Support, Customer Success, Sales or Technology your work drives real impact. We’re committed to creating a workplace where you’re empowered to do your best work, champion new ideas, and grow your career. When you succeed, we all succeed. We’re all about innovation, collaboration, and growth — and we’re just getting started

Why SPS Commerce?

• Impactful Work: Be part of a tech-driven, market-focused company that simplifies complex processes and helps products reach customers faster.
• Belonging Culture: We thrive on curiosity, collaboration, and celebrating wins together. Your voice matters here.
• Growth Opportunities: Enjoy diverse career paths, training, and visibility across roles — all within a company that values your contributions.
• Make Your Career Here: We invest in our people and provide the resources you need to succeed. At SPS, careers aren’t just grown — they’re made.