Product Manager

Teamified; United States; Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible hours

Online learning budget

Collaborative culture

Team lunches & events

Health insurance

Leave benefits

13th month pay

Job summary

Teamified is seeking a mid-level Product Manager to join us in working directly with customers to understand pain points and turn asks into scalable solutions across our web and mobile platforms. You’ll collaborate with Engineering, UX, SC, and Support to deliver compliant, high-quality experiences.

You are genuinely curious about customers, able to articulate problems, solutions, and trade-offs, and comfortable driving prioritization based on evidence. Remote-friendly, impactful role.

Qualifications

• 3-5 years of experience in Product Management (or equivalent experience translating customer needs into shipped features).
• Genuine curiosity about customers and how they use the product.
• Ability to clearly articulate problems, proposed solutions, and recommendations, including the trade-offs behind them.
• Strong communications skills, confident and articulate with customers, internal stakeholders, and engineers alike.
• Demonstrated experience working within a triad model (Product, Engineering, UX) and directly with customers.
• Solid instincts for user experience, knowing what makes feature usable, not just functional.
• Comfort working across both web and mobile product surfaces.

Responsibilities

• Work directly with customers to understand pain points and use cases, with a particular focus on customer-raised tasks and requests.
• Translate individual customer problems into solutions that can be rolled out to the broader customer base, not just the requesting account.
• Understand and solve for compliance requirements across both web and mobile platforms.
• Translate web features into mobile features, ensuring parity and platform-appropriate design.
• Define and prioritize projects and tasks based on evidence and stakeholder consultation.
• Proactively report on progress and challenges to stakeholders and leadership.
• Own and drive product briefs, working in close collaboration with Engineering, UX, Solutions Consulting (SC), and Support.
• Run gap analyses across multiple areas of the platform to identify where it falls short of customer or compliance needs.

Skills

Product management

Customer focus

Prioritization

Communication skills

Triad model

Web and mobile

Job description

AbouttheClient

Ourclientisagloballeading,end-to-endenterprisevolunteerengagementplatformpoweringover100millionvolunteerhours.Theyexisttoconnectcommunitiestoeventsandcausestheyarepassionateabout.Usedbyover3millionvolunteersacross26differentcountries,theirSaaSplatformpowersmassvolunteerprogramsacrosstheglobeforNot-for-Profits,localgovernment,sportingfederations,andmajorevents.Ourallinonesolutionhelpsourclientstorecruit,retain,rewardandtraintheirvolunteers,whilstalsoensuringcompliance.

AboutTeamified

TeamifiedisatalentpartnerhelpingcompaniesbuildexceptionalremoteteamsacrossIT,software,product,anddigitalinnovation.Wecollaboratewithleadingenterprisesandfast-

scalingtechbusinessesworldwidetohelpthemaccessworldclasstalentand

accelerategrowth.Withoperationsacrosstheglobeourmissionistomakebuildinghigh

performingglobalteamssimple,fast,andcost-effective.Teamifiedhashundredsofclientswithmorethan200engineers,testers,productmanagers,

designers,andtechnologyexpertsdeliveringimpactfulsolutionseveryday.

AboutTheRole

We'relookingforamid-levelProductManagertojoinusinworkingdirectly

withcustomerstounderstandtheirpainpointsandturningindividualasksintosolutionsthatscaleacrossourwholecustomerbase.Thisrolesitsacrosswebandmobile,withastrongfocusoncomplianceandplatformconsistency,andpartnerscloselywithEngineering,UX,SolutionsConsulting,andSupport.

Thisisaroleforsomeonewhoisgenuinelycuriousaboutcustomersandhowtheproductworksintheirhands,whocanholdtheirowninatriad,andwho'scomfortablemakingprioritizationcallsbackedbyevidenceratherthaninstinctalone.

Whatyou'llworkon

• Workdirectlywithcustomerstounderstandpainpointsandusecases,withaparticularfocusoncustomer-raisedasksandrequests
• Translateindividualcustomerproblemsintosolutionsthatcanberolledouttothebroadercustomerbase,notjusttherequestingaccount
• Understandandsolveforcompliancerequirementsacrossbothwebandmobileplatforms
• Translatewebfeaturesintomobilefeatures,ensuringparityandplatform-appropriatedesign
• Defineandprioritizeprojectsandtasksbasedonevidenceandstakeholderconsultation
• Proactivelyreportonprogressandchallengestostakeholdersandleadership
• Ownanddriveproductbriefs,workinginclosecollaborationwithEngineering,UX,SolutionsConsulting(SC),andSupport
• Rungapanalysesacrossmultipleareasoftheplatformtoidentifywhereitfallsshortofcustomerorcomplianceneeds

Whatyoubring

• 3-5yearsofexperienceinProductManagement(orequivalentexperiencetranslatingcustomerneedsintoshippedfeatures)
• Genuinecuriosityaboutcustomersandhowtheyusetheproduct
• Abilitytoclearlyarticulateproblems,proposedsolutions,andrecommendations,includingthetrade-offsbehindthem
• Strongcommunicationskills,confidentandarticulatewithcustomers,internalstakeholders,andengineersalike
• Demonstratedexperienceworkingwithinatriadmodel(Product,Engineering,UX)anddirectlywithcustomers
• Solidinstinctsforuserexperience,knowingwhatmakesafeatureusable,notjustfunctional
• Comfortworkingacrossbothwebandmobileproductsurfaces

Nicetohave

• ExperiencewithAItoolsappliedtoproductworkflows
• Data-drivendecisionmaking
• Experiencedefiningandmeasuringsuccessmetricsforshippedfeatures
• Abilitytouncovercommonthemesacrossdisparatecustomerfeedback

Whythisrolematters

ThisPMsitsclosetothecustomer,translatingreal,individualproblemsintosolutionsthatholdupacrossthewholeplatformandcustomerbase.Theworkdirectlyshapeshowconsistent,compliant,andusabletheproductfeelsacrosswebandmobile,andgivesyourealownershipoverproblemsfromdiscoverythroughtodelivery.

Benefits

• Flexibilityinworkhoursandlocation,withafocusonmanagingenergyratherthantime.
• Accesstoonlinelearningplatformsandabudgetforprofessionaldevelopment
• Acollaborative,no-silosenvironment,encouraginglearningandgrowthacrossteams
• Adynamicsocialculturewithteamlunches,socialevents,andopportunitiesforcreativeinput
• Healthinsurance
• LeaveBenefits
• 13thMonthPay

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