Product Manager

University of California - San Francisco; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

The University of California - San Francisco (UCSF) is seeking a product manager to contribute to the design, development, and deployment of features for an online research platform used to conduct clinical and cognitive studies. You will translate researcher needs into actionable requirements, coordinate with engineers and study teams, and help drive adoption through clear documentation and training.

You will collaborate with Neuroscape and UCSF colleagues to align priorities, manage multiple

Qualifications

• Bachelor's degree in neuroscience, biology, cognitive science or a related field with at least 1 year of experience.
• Experience identifying and prioritizing issues for online research platforms.
• Ability to translate user needs into product requirements and actionable tasks.
• Strong organization and project management skills to lead multiple concurrent studies.
• Excellent verbal and written communication skills.
• Ability to lead and coordinate cross-disciplinary teams.

Responsibilities

• Develop, implement, and optimize features and workflows for an online research platform.
• Translate researcher needs into product requirements and feature enhancements.
• Lead technical discussions with advisory groups and stakeholders.
• Act as a liaison across Neuroscape and collaborators to ensure delivery of technologies.
• Coordinate feature enhancements across the full product lifecycle, including scoping, development, QA, deployment, and iteration.
• Explain platform capabilities to drive adoption and effective use.
• Develop progress reports with milestones, risks, and readiness.
• Provide training and technical consultation to users.
• Maintain end-user documentation, change logs, and release notes.
• Track and report metrics to support data-driven decisions.

Skills

Project management

Requirements gathering

Cross-functional collaboration

Technical communication

Documentation

Metrics & reporting

Education

Bachelor's degree in neuroscience/biology/cognitive science

1 year of experience

Tools

Asana

ClickUp

Plane

AWS

Firebase

Qualtrics

Job description

Job Summary

Contributes to the design, development, and implementation of features and workflows within an online research platform used to conduct and manage clinical and cognitive research studies. Identifies and evaluates opportunities to enhance platform functionality based on feedback from researchers, study teams, and participants, and translates these needs into product requirements and actionable development tasks. Coordinates with interdisciplinary teams, including developers, researchers, and external collaborators, to support the full product lifecycle from scoping through deployment and iteration. Applies strong project management and organizational skills to manage multiple concurrent studies, development efforts, and competing priorities across contracts. Leads and facilitates technical discussions, contributes to documentation, and supports user training to ensure effective adoption and use of platform technologies. Utilizes platform metrics and reporting to inform decision‑making, monitor performance, and identify opportunities for continuous improvement. Contributes to the deployment, maintenance, and integration of other applications beyond the online research platform.

Responsibilities

• Project Management – develop and manage project plans, including goals, deliverables, resources, and timelines for study launches, services, and platform enhancements of moderate to diverse scope and impact.
• Develop, implement, and optimize features and workflows within multiple functional areas of an online research platform.
• Translate researcher and study team needs into product requirements and feature enhancements for the platform.
• Lead and facilitate technical discussions with advisory groups, study teams, interdisciplinary collaborators, development teams, and other stakeholders.
• Act as a key product/service liaison across Neuroscape and with internal UCSF and external collaborators (academic, nonprofit, for‑profit) to ensure effective development, delivery, and operation of technologies within the Neuroscape portfolio.
• Identify, evaluate, and contribute to the development and prioritization of opportunities to enhance platform functionality and feature delivery based on feedback.
• Coordinate with development teams to implement feature enhancements across the full product lifecycle, including scoping, development, QA testing, deployment, and user feedback.
• Explain platform capabilities, digital interventions, and digital assessments to study teams, researchers, collaborators, and other stakeholders to drive awareness, adoption, and effective use.
• Develop and deliver progress reports outlining key activities, milestones, risks, and progress toward goals, including feature implementation and study launch readiness.
• Collaborate across academic and industry teams, effectively adapting communication style and knowledge to achieve assigned deliverables.
• Conduct and support training for internal and external users for the use of the platform and other digital technologies; provide technical consultation to ensure smooth operation.
• Ensure the preparation, maintenance, and continuous improvement of documentation, including end‑user documentation, change logs, and release notes for various technologies.
• Develop, track, analyze, and report on metrics/ key performance indicators to support data‑driven decision making.

Required Qualifications

• Bachelor's degree in neuroscience, biology, cognitive science or a related field and one year of experience (or equivalent combination of education and experience).
• Minimum of one‑year of experience.
• Demonstrated ability to identify and prioritize key issues critical to organizational needs and the successful development and delivery of features, fixes, and enhancements within an online research platform.
• Ability to research, collect, and analyze targeted information to use in determining product options or alternatives.
• Proficient organization and project management skills to manage multiple concurrent studies, development tasks, and platform initiatives, prioritizing competing requests across multiple study teams and contracts.
• Proficient oral communication skills to effectively convey and explain information.
• Proficient written communication skills to draft clear, concise documentation, reports, and specifications.
• Demonstrated ability to lead, build consensus, and promote effective exchange of information across interdisciplinary teams, including study teams and internal and external constituents.
• Proficient knowledge of Microsoft Office Suite software.
• Ability to translate participant, study team, and other stakeholder needs into product requirements and actionable tasks understood by development teams.
• Ability to manage product development workflows across the full product lifecycle, including scoping, development, QA testing, deployment, and iteration.

Preferred Qualifications

• Advanced coursework or training in data analysis, product management, or digital health.
• Experience supporting or managing digital platforms at scale (e.g., multi‑study and multi‑user systems).
• Proficient knowledge of product development concepts, practices, standards, processes, and project management tools (e.g., Asana, ClickUp, Plane, or similar platforms).
• Working knowledge of web‑based platforms, cloud services, and data collection tools (e.g., AWS, Firebase, Qualtrics) and their applications to research workflows.
• Leads coordination and launch of international collaborations and multiple studies.
• Has at least 10+ years of clinical research trial experience.
• Experience with IRB protocols and regulatory processes in clinical or research environments.
• Can conjoin study‑centric needs from a technical point of view with practical delivery requirements needed for an online clinical trial research.